Data Center Technician — 24/7 Ops & Hardware Troubleshooter

Amazon Inc.; Aurora (CO); On-site; USD 54,000 - 94,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a cleared Data Center Technician for our Aurora, Colorado site. You will resolve a range of datacenter issues including hardware, fiber, and networking, while adhering to IT principles and security requirements.

Responsibilities include lifting up to 49 pounds, working in cramped spaces, and long shifts to support 24/7 operations. A TS/SCI clearance with polygraph is required, with eligibility for agency-specific clearances as needed.

Qualifications

• High school diploma or equivalent, or A+ / Network+ / Security+ certificates.
• 2+ years of server hardware troubleshooting and repair experience, or networking experience.
• 1+ years of Linux operating systems experience.

Responsibilities

• Take ownership of technical issues from customers and drive resolution.
• Troubleshoot hardware, fiber, networking and related datacenter components.
• Move, lift and maneuver items up to 49 pounds; work in noisy, elevated, or confined spaces.
• Work shifts including days/nights/weekends/holidays to support 24/7 operations.

Skills

Troubleshooting

Education

Associate's degree in IT-related field or equivalent

Tools

Dell hardware platforms

HP hardware platforms

Job description

Amazon Data Services, Inc. is seeking a cleared Data Center Technician for our Aurora, Colorado site. You will resolve a range of datacenter issues including hardware, fiber, and networking, while adhering to IT principles and security requirements.

Responsibilities include lifting up to 49 pounds, working in cramped spaces, and long shifts to support 24/7 operations. A TS/SCI clearance with polygraph is required, with eligibility for agency-specific clearances as needed.