Cleared Data Center Technician (TS/SCI)

Amazon Web Services (AWS); Aurora (CO); On-site; USD 54,000 - 94,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. seeks cleared Data Center Technicians in Aurora, CO to troubleshoot and resolve hardware, fiber, and networking issues in a 24/7 environment. This role requires TS/SCI clearance with polygraph and willingness to work diverse shifts.

You will handle capacity planning, rack deployment, cabling, and cross-team collaboration to maintain SLAs and ensure high availability of critical systems.

Qualifications

• High school diploma or equivalent, or A+ or CND (Certified Network Defender) or Network+ or Security+.
• 2+ years of server hardware troubleshooting and repair experience, or experience in networking.
• Current, active US Government Security Clearance of TS/SCI with Polygraph
• Associate's degree in IT-related field or equivalent professional or military experience

Responsibilities

• Engage in physical data center activities including planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.
• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution.
• Maintain service level agreements through proactive issue detection and reporting.
• This position may shift work that will include days/nights/weekends/holidays.

Skills

Server hardware troubleshooting

Networking knowledge

Troubleshooting & problem solving

OS concepts / OSI model

Education

High school diploma or equivalent

Associate's degree in IT or equivalent experience

Job description

Amazon Data Services, Inc. seeks cleared Data Center Technicians in Aurora, CO to troubleshoot and resolve hardware, fiber, and networking issues in a 24/7 environment. This role requires TS/SCI clearance with polygraph and willingness to work diverse shifts.

You will handle capacity planning, rack deployment, cabling, and cross-team collaboration to maintain SLAs and ensure high availability of critical systems.