Data Center Technician - 24/7 Onsite, Hands-On Ops

US Signal; Auburn Hills, Northern (MI, KY); Hybrid; USD 71,635,000 - 83,097,000; Full time

Benefits offered by this job

Paid time off

Medical benefits

401(k) plan

Life insurance

Wellness program

Volunteer time

Casual dress code

Job summary

US Signal is seeking a Data Center Technician to join our Eden Prairie, MN data center. This on-site role offers 7:00 a.m.–7:00 p.m., 7:00 p.m.–7:00 a.m., or flexible night shifts, with on-call duties as needed.

You will monitor facilities, perform preventive maintenance, install racks, manage cabling, and coordinate with vendors to ensure service quality. To qualify, bring experience in data center operations, knowledge of electrical/HVAC/fire/security systems, and familiarity with Salesforce

Qualifications

• Associate degree or 2+ years in telecommunications or telecom office infrastructure (electrical, HVAC, fire suppression, security)
• CJIS certification within introductory period of employment
• Valid driver’s license and insurance

Responsibilities

• Facility Monitoring: conduct daily rounds and monitor electrical, mechanical, and fire safety systems.
• Maintenance & incident response: perform preventive maintenance, troubleshoot equipment, and respond to facility events within SLAs.
• Hardware & rack operations: install/decommission racks, provide remote hands support, and customer support.
• Cabling & infrastructure: install, test, and maintain copper and fiber cabling; manage rack and stack with airflow considerations.
• Work orders & vendor oversight: manage Salesforce work orders, coordinate with vendors and contractors, support customer requests.
• Access management: oversee physical access control and badge issuance for employees, contractors, and visitors.
• Emergency procedures: follow escalation protocols and incident response plans to ensure uptime and safety.

Skills

Facility systems knowledge

IT networking basics

Microsoft Office

Project management

Vendor management

Ownership mindset

Education

Associate's degree or 2+ years telecom infra experience

Tools

Salesforce

Job description

US Signal is seeking a Data Center Technician to join our Eden Prairie, MN data center. This on-site role offers 7:00 a.m.–7:00 p.m., 7:00 p.m.–7:00 a.m., or flexible night shifts, with on-call duties as needed.

You will monitor facilities, perform preventive maintenance, install racks, manage cabling, and coordinate with vendors to ensure service quality. To qualify, bring experience in data center operations, knowledge of electrical/HVAC/fire/security systems, and familiarity with Salesforce