Data Center Technician - 24/7 IT Operations

Apple Inc.; Ashburn (GA); On-site; USD 46,000 - 70,000; Full time

Job summary

Apple in Ashburn, Virginia is seeking a Data Center Technician to install, service, and maintain Apple IT Infrastructure in a 24/7 environment. You will establish network connectivity, install hardware, and troubleshoot issues while complying with safety standards.

Candidates should have hands-on IT support experience and relevant certifications. The role requires flexibility for extended shifts, collaboration, and effective communication within a fast-paced data center setting.

Qualifications

• Hands-on IT hardware experience in data center or similar environment.
• Strong communication and documentation skills.
• Willingness to work extended shifts in a 24/7 data center.
• Ability to safely perform tasks at heights and use common hand tools.

Responsibilities

• Establish and support network connectivity and hardware installation/removal.
• Troubleshoot hardware issues and perform firmware updates as needed.
• Collaborate with team to meet priority and SLA requirements.
• Maintain safety and PPE usage in varying temperature environments.

Skills

Hands-on IT support

Communication skills

Safety awareness

Shift flexibility

Education

CompTIA A+

CompTIA Network+

Tools

Fiber testing kits

Hardware troubleshooting

Job description

Apple in Ashburn, Virginia is seeking a Data Center Technician to install, service, and maintain Apple IT Infrastructure in a 24/7 environment. You will establish network connectivity, install hardware, and troubleshoot issues while complying with safety standards.

Candidates should have hands-on IT support experience and relevant certifications. The role requires flexibility for extended shifts, collaboration, and effective communication within a fast-paced data center setting.