Server support Poweredge

AMroute LLC; Childress (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

AMroute LLC in Childress, TX is seeking a Server Support Poweredge specialist (Rack/Tower) onsite to support day-to-day data center operations.

The role requires hands-on hardware experience, iDRAC, and Linux OS skills (RHEL and Ubuntu). You will work in a larger server environment and coordinate with field engineers and Dell support.

Onsite five days a week, you will maintain documentation, BIOS lifecycle tasks, and runbooks while ensuring smooth operations.

Qualifications

• iDRAC experience.
• RHEL and Ubuntu OS experience.
• Experience working in a larger server environment.
• Strong hands-on hardware experience is required.

Responsibilities

• Support day to day data center activities.
• Proactively monitor the data center and alert the customer to amber lights, door status, etc.
• Escort dispatched field engineers (when applicable).
• LOIS parts management (will be trained once onsite).
• Maintain documentation of the environment: serial numbers, elevations, runbooks, etc.
• Coordinate with customer for maintenance activities: power, cooling, containment wall maintenance, etc.
• Perform BIOS lifecycle management, adding users, patching.
• Triage with Dell support for scheduling FSE break/fix activities.
• Work at the direction of the customer team to update versions as needed.
• Resource must be onsite 5 days - there are no exceptions.

Skills

iDRAC experience

RHEL and Ubuntu OS experience

Experience working in a larger server

Strong hands-on hardware experience

PowerEdge XE server experience

Job description

Job Title: Server Support Poweredge (Rack/Tower)

Location: Childress, TX (100% onsite)

Must have skills:

• iDRAC experience
• RHEL and Ubuntu OS experience
• Experience working in a larger server environment
• Strong hands-on hardware experience is required

Nice to have Skills: PowerEdge XE server experience

Project Tasks

• Support day to day data center activities
• Proactively Walk the data center through the day, watching/alerting customer of amber lights, "hot " doors etc.
• Escort dispatched field engineers (when applicable)
• LOIS parts management (will be trained once onsite)
• Maintain documentation of the environment: serial numbers, elevations, runbooks, etc.
• Coordinate with customer for any maintenance activities: power maintenance, cooling maintenance, containment wall maintenance, etc.
• Performs BIOS lifecycle management, adding users, patching
• Triage with Dell support for scheduling FSE break/fix activities
• Works at the direction of the customer team to update versions as needed
• Resource must be onsite 5 days - there are no exceptions