Data Center Solutions Architect — Hybrid Cloud & AI Infrastructure

Riverside Technologies Inc; North Sioux City (SD); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k) with match

Medical, dental, vision

Paid holidays & generous PTO

Job summary

Riverside Technologies Inc. is seeking a Data Center Solutions Engineer/Technician to serve as the primary technical resource supporting account managers and strategic sales initiatives focused on data center infrastructure, storage, virtualization, hybrid cloud, cybersecurity, AI infrastructure, and data protection solutions.

The role involves implementing equipment installation plans and troubleshooting across networks, servers, and related hardware.

Qualifications

• Bachelor’s degree or equivalent experience in computer engineering, computer science, or related field is preferred.
• 1 year in field service support role supporting a variety of hardware and networking equipment.
• 3+ years' experience in network architecture and deployment is highly desired.
• Ability to present to both technical and non-technical stakeholders.
• Ability to travel. Position can be up to 50% travel, both in and out of state, including overnight stays.
• Must have an exceptional driving record and have a valid driver’s license.
• Must be able to pass drug screening and background check.
• Must have the ability to move equipment weighing up to 50 lbs.
• Must be able to climb ladders and be comfortable working at heights of 3 to 40 ft.

Responsibilities

• Provide onsite and/or remote client support, including hardware and networking support for customers’ networks, routers, switches, and servers.
• Conduct customer discovery meetings to understand business requirements, infrastructure challenges, growth plans, and technology objectives.
• Provide strategic guidance for infrastructure modernization, lifecycle planning, and technology roadmaps.
• Design and implement solution architectures and recommendations for virtualization environments, backup and disaster recovery solutions, hybrid cloud deployments, data center consolidation, AI infrastructure, cybersecurity, and business continuity initiatives.
• Create technical designs, diagrams, BOMs, scopes of work, and supporting documentation.
• Deliver executive presentations, demonstrations, POCs, and technical briefings.
• Provide strategic guidance on infrastructure modernization, storage optimization, hybrid cloud adoption, and data protection initiatives.
• Build trusted advisor relationships with customer IT leadership and executive stakeholders.
• Maintain current technical certifications.
• Perform other related duties as assigned.

Job description

Riverside Technologies Inc. is seeking a Data Center Solutions Engineer/Technician to serve as the primary technical resource supporting account managers and strategic sales initiatives focused on data center infrastructure, storage, virtualization, hybrid cloud, cybersecurity, AI infrastructure, and data protection solutions.

The role involves implementing equipment installation plans and troubleshooting across networks, servers, and related hardware.