Data Center Scientist

Belcan; Maryland; On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health care

401(k)

Paid time off

Job summary

Belcan is hiring a Data Center Specialist to deliver Tier II technical support for workstations and servers across physical and virtual environments. The role combines troubleshooting with collaboration to sustain continuous network operations, including monitoring performance, diagnosing issues, and delivering daily management reports.

The ideal candidate has 3+ years in Help Desk or System Administration with Microsoft Enterprise Applications and Windows client machines; seeks IAT-II and VCP

Qualifications

• U.S. citizenship with ability to obtain/retain a Secret clearance
• IAT-II certification within 90 days of hire
• VCP 6.0 certification within 6 months of hire
• Bachelor’s degree preferred, but not required
• Minimum 3+ years in Help Desk Support or System Administration with Microsoft Enterprise Apps, Servers, and Windows clients

Responsibilities

• Administer Active Directory: manage user permissions, OU, and GPOs
• Monitor and report anomalies; take proactive steps to fix issues
• Diagnose and resolve hardware/software issues related to apps, OS, and infra
• Deploy and maintain virtualized environments to support ops
• Rack and cable physical devices for connectivity and functionality
• Monthly maintenance on hardware and VMs for optimal performance
• System administration for desktops, servers, and VMs
• Maintain data center cleanliness and organization
• Work independently or with the team to support operations

Skills

Customer service

Communication

Analytical thinking

Time management

Troubleshooting

Education

Bachelor’s degree (BS/BA) preferred

Tools

Microsoft Windows

Servers

Virtualization

Job description

Job Summary

The Data Center Specialist delivers Tier II technical support to both internal and external customers, ensuring reliable and efficient administration of workstations and servers across physical and virtual environments. This position requires a combination of independent troubleshooting and effective collaboration to sustain smooth network operations. Key duties include monitoring system performance, diagnosing and resolving technical issues, and providing comprehensive daily reports to management to support ongoing improvements.

Job Duties

• Administer Active Directory, managing user permissions, organizational unit (OU) structures, and Group Policy Objects (GPO).
• Monitor and report anomalies, taking proactive steps to correct issues.
• Diagnose and resolve hardware and software issues related to applications, operating systems, and physical or virtual infrastructure.
• Deploy, configure, and maintain virtualized environments to support operational requirements.
• Rack and cable physical devices within the Data Center to ensure proper connectivity and functionality.
• Conduct monthly maintenance on physical hardware and virtual machines, ensuring optimal performance.
• Perform system administration for desktops, workstations, physical servers, and virtual machines.
• Maintain the cleanliness and organization of the Data Center and its components.
• Work independently or collaborate with team members as required to support ongoing operations.

Required Qualifications

• U.S. citizenship with a minimum of an ability to obtain/retain a Secret clearance
• Ability to obtain IAT-II certification within 90 days of hire
• Ability to obtain VCP 6.0 certification within 6 months of hire
• Bachelor’s degree (BS/BA) preferred, but not required
• Minimum 3+ years of experience in Help Desk Support or System Administration, with expertise in Microsoft Enterprise Applications, Servers, and Windows client machines
• Adaptability to work in a fast-paced environment, both independently and collaboratively
• Strong time management and multi-tasking abilities
• Self-motivated and proactive, with excellent task prioritization skills in high-pressure settings
• Effective communication across multiple channels, including in-person, telephone, and email interactions
• Analytical and problem-solving skills, with keen attention to detail
• Customer service expertise, ensuring responsiveness and quality support
• Technical proficiency in networking protocols, operating systems, and technology standards

Compensation

We provide a competitive pay and benefits package. This position offers a salary range of 70K-80K Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

www.belcan.com

We are an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, or membership in any other group protected by federal, state, or local laws.