Data Center Process Engineer: TOM, Automation & Compliance

Tata Consultancy Services; Jersey City (NJ); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical coverage

401K Plan

Certification & Training reimbursement

Time off & Holidays

Job summary

Tata Consultancy Services is seeking a Delivery/Operations professional to define and manage the Target Operating Model for Data Center Compute Services. You will drive end-to-end workflows for provisioning, lifecycle management, and patching, while aligning with ITIL and security controls.

The role requires collaboration across Data Center Operations, Infrastructure Engineering, Cloud Teams, and Cybersecurity to optimize capacity and automate using Terraform/Ansible.

Qualifications

• Bachelor's degree in computer science or related field.
• Strong understanding of data center operations and ITIL processes.
• Experience with capacity planning and asset lifecycle management.

Responsibilities

• Define Target Operating Model (TOM) for Data Center Compute Services.
• Develop end-to-end workflows for server provisioning, VM provisioning, and OS patch management.
• Establish governance with KPIs, SLAs, OLAs, and risk/compliance controls.
• Collaborate with data center operations, infrastructure engineering, cloud teams, and security.
• Drive automation using Terraform and Ansible; enable self-service where possible.
• Create process maps (SIPOC), RACI matrices, and runbooks for operations.

Skills

ITIL knowledge

Cloud platforms

Education

Bachelor of Computer Science

Tools

Terraform

Ansible

VMware

Kubernetes/OpenShift

Job description

Tata Consultancy Services is seeking a Delivery/Operations professional to define and manage the Target Operating Model for Data Center Compute Services. You will drive end-to-end workflows for provisioning, lifecycle management, and patching, while aligning with ITIL and security controls.

The role requires collaboration across Data Center Operations, Infrastructure Engineering, Cloud Teams, and Cybersecurity to optimize capacity and automate using Terraform/Ansible.