Data Center Ops Engineer: On-Call & Shift Support

Tata Consultancy Services; Chicago (IL); On-site; USD 60,000 - 65,000; Full time

Job summary

Tata Consultancy Services in Chicago is seeking a Data Center Operations Engineer to manage and support daily data center activities. You will maintain server hardware, network devices, and ensure reliable connectivity across the infrastructure.

The role requires hands-on experience with servers, cabling, and power/cooling systems, plus the ability to work shifts and coordinate with Network and Server teams. On-site duties and vendor collaboration are expected as part of normal operations.

Qualifications

• 3–5 years of IT infrastructure experience, preferably in data center.
• Strong knowledge of server hardware, network cabling, routers, switches, and storage equipment.
• Experience with DCIM and ticketing systems.
• Familiarity with Cat6 and fiber cabling, power configurations, and rack layouts.
• Ability to lift/move equipment up to 50 lbs and work in physically demanding environments.
• Willingness to work in shifts, including weekends or on-call.

Responsibilities

• Perform hands-on support for physical servers, network devices, storage systems, and related hardware.
• Install, rack, cable, and decommission data center equipment as needed.
• Monitor and maintain physical infrastructure including power, cooling, and connectivity.
• Troubleshoot and resolve hardware and connectivity issues in coordination with Network and Server teams.
• Handle incident response and escalation protocols for onsite infrastructure problems.
• Maintain inventory of equipment and ensure proper asset tagging and documentation.
• Assist in patching network and fiber connections in accordance with layout standards.
• Follow SOPs for deployments, moves, adds, and changes.
• Work with vendors and internal teams during hardware replacement, repairs, or upgrades.
• Ensure data center security, cleanliness, and environmental compliance.

Skills

IT Infrastructure

Server hardware

Network cabling

DCIM

Monitoring platforms

Tools

DCIM software

Job description

Tata Consultancy Services in Chicago is seeking a Data Center Operations Engineer to manage and support daily data center activities. You will maintain server hardware, network devices, and ensure reliable connectivity across the infrastructure.

The role requires hands-on experience with servers, cabling, and power/cooling systems, plus the ability to work shifts and coordinate with Network and Server teams. On-site duties and vendor collaboration are expected as part of normal operations.