Data Center Ops Technician - 24/7 Problem Solver

Realign Llc; Erie (Erie County); On-site; USD 55,000 - 75,000; Full time

Job summary

Realign Llc in Erie, PA is seeking a Data Center Technician to monitor all systems and coordinate with Release Managers, Change Owners, and IT operations teams in a 24/7 environment. This role troubleshoots software and hardware issues, maintains system performance and online availability, documents work in ServiceNow, and supports weekend maintenance.

The ideal candidate is a self-starter with strong communication, can work independently, manage multiple events, and adapt to shifting schedules,

Qualifications

• High school diploma or GED plus two years' related technical experience.
• Experience in IT operations and data center environments preferred.
• Excellent communication and collaboration skills.

Responsibilities

• Researches and determines most effective method to resolve technical issues.
• Troubleshoots and resolves problems for familiar or unfamiliar technologies.
• Effectively communicates with customers, team members or other stakeholders to ensure successful outcomes.
• May lead small teams.

Skills

Communication

Professional Technician

Education

High school diploma or GED

Job description

Realign Llc in Erie, PA is seeking a Data Center Technician to monitor all systems and coordinate with Release Managers, Change Owners, and IT operations teams in a 24/7 environment. This role troubleshoots software and hardware issues, maintains system performance and online availability, documents work in ServiceNow, and supports weekend maintenance.

The ideal candidate is a self-starter with strong communication, can work independently, manage multiple events, and adapt to shifting schedules,