Data Center Ops Engineer - Hardware, Linux, On-Call

Meta; Atlanta (GA); On-site; USD 71,000 - 103,000; Full time

Job summary

Meta is seeking a forward-thinking engineer to join the Production Operations team within our Data Centers. You will work in a fast-paced, highly technical environment that requires adaptability and a strong foundation in server hardware and Linux.

You will be the first point of contact for break-fix technicians, support data center projects, debug hardware and OS issues, and contribute to global knowledge base documentation.

Qualifications

• Must obtain work authorization in country of employment at time of hire.
• Bachelor’s or Master’s degree in technical field or equivalent experience/certification.
• Knowledge of Linux and server hardware support.
• Working knowledge in Networking, Programming/Scripting, Hardware, or OS repair.
• Solid communication skills are required for this role.

Responsibilities

• Work within Meta's ticketing system
• First point of contact for break fix technicians
• Assist with projects (retrofits, new process details, etc.) and repairs throughout the data center
• Understand and debug hardware and Linux OS related issues
• Identify and help create documentation for the global data center knowledge base
• Assist with process improvements and best practices in data center operations
• Participate in on-call rotation (once a month on call for a week, after hours, first point of contact)

Skills

Linux

Server hardware

Networking

Programming/Scripting

Education

Bachelor’s or Master’s degree in technical field

Job description

Meta is seeking a forward-thinking engineer to join the Production Operations team within our Data Centers. You will work in a fast-paced, highly technical environment that requires adaptability and a strong foundation in server hardware and Linux.

You will be the first point of contact for break-fix technicians, support data center projects, debug hardware and OS issues, and contribute to global knowledge base documentation.