Data Center Operations Trainer & Technical Coach

QTS Data Centers; Duluth (MN); On-site; USD 80,000 - 110,000; Full time

Job summary

QTS Data Centers seeks a Technical Operations Trainer to develop and deliver comprehensive training on data center operations, maintenance, and administrative processes across regional facilities.

You will use classroom and hands-on methods, leverage LMS and Teams, and collaborate with Facilities Operations leadership to tailor regional training plans. A focus on effectiveness and clear communication is essential.

Qualifications

• Minimum 3 years instructional experience.
• Bachelor’s degree in engineering, information technology, or related field.
• Certifications in training, facility management, or related areas are a plus.

Responsibilities

• Develop and deliver training on data center operations, maintenance, and safety.
• Create, coordinate, and deliver regional training plans with leadership.
• Evaluate training effectiveness and solicit learner feedback.
• Maintain knowledge of data center facilities and QTS processes.

Skills

Instructional design

Public speaking

Interpersonal skills

Communication

Project management

Data entry

LMS

Education

Bachelor’s degree in engineering, information technology, or a related field

Tools

LMS (Learning Management System)

Microsoft Teams

Job description

QTS Data Centers seeks a Technical Operations Trainer to develop and deliver comprehensive training on data center operations, maintenance, and administrative processes across regional facilities.

You will use classroom and hands-on methods, leverage LMS and Teams, and collaborate with Facilities Operations leadership to tailor regional training plans. A focus on effectiveness and clear communication is essential.