Data Center Operations Support Specialist

Equinix, Inc; El Segundo (CA); On-site; USD 78,000 - 118,000; Full time

Benefits offered by this job

Employee Assistance Program

Health insurance

Paid Time Off

Job summary

Equinix, Inc is seeking an Operations Support role to provide basic technical and systems support under guidance from senior engineers. The role includes documenting processes, supporting data center operations systems, and assisting in training material development.

Responsibilities cover system support, process improvement, UAT participation, and project involvement within the data center environment. Requires 1+ years experience and a diploma or higher.

Qualifications

• 1+ years experience in a related role.
• Advanced Diploma to a Bachelor's Degree or equivalent.

Responsibilities

• Provides basic technical and systems support under supervision and guides higher-level staff on escalation points.
• Assists in development of documentation and training materials for the team.
• Reviews basic business and technical processes and identifies opportunities for improvement; may lead small solutions.
• Provides basic system support for Data Center operations systems (e.g., Remedy, Oracle, Siebel) as directed.
• Drafts non-technical and technical documentation for internal use and review.

Education

Advanced Diploma to a Bachelor's Degree

Job description

Equinix, Inc is seeking an Operations Support role to provide basic technical and systems support under guidance from senior engineers. The role includes documenting processes, supporting data center operations systems, and assisting in training material development.

Responsibilities cover system support, process improvement, UAT participation, and project involvement within the data center environment. Requires 1+ years experience and a diploma or higher.