Mission-Critical Data Center Technician

Amazon Web Services (AWS); Hermiston (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Data Center Engineering Technician to maintain and troubleshoot mission-critical facilities across sites. You will monitor electrical, mechanical, and cooling systems, perform routine rounds, and support change management with detailed technical writing.

You will work with diverse teams to ensure 24/7 uptime, including on-site support for contractors, with shifts up to 12 hours and periodic on-call rotations.

Qualifications

• Frontline role in hands-on electrical and mechanical troubleshooting.
• Maintain, operate and troubleshoot mission-critical facilities including generators, switchgear, UPS, PDUs, and cooling systems.
• Support safety, security, and reliability while managing multiple site tasks.

Responsibilities

• Perform daily building rounds and log equipment data for uptime.
• Monitor BMS and EPMS systems for reliable operations.
• Troubleshoot facility and rack-level events within SLA.
• Perform rack installs and decommissions within SLA.
• PM, troubleshooting, root-cause analysis, and repairs of electrical/mechanical equipment.
• Create technical documentation to support change management.
• Prioritize and close work requests; manage projects from concept to completion.
• Provide on-site support to contractors and vendors, ensuring compliance with practices.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Maintenance planning

Change management writing

BMS/EPMS monitoring

Tools

BMS

EPMS

Job description

Amazon Web Services (AWS) is seeking a Data Center Engineering Technician to maintain and troubleshoot mission-critical facilities across sites. You will monitor electrical, mechanical, and cooling systems, perform routine rounds, and support change management with detailed technical writing.

You will work with diverse teams to ensure 24/7 uptime, including on-site support for contractors, with shifts up to 12 hours and periodic on-call rotations.