Data Center Operations Manager — 24/7 Lead

Oklahoma State University; Stillwater (OK); On-site; USD 70,000 - 97,000; Full time

Job summary

Oklahoma State University seeks a Data Center Operations Manager to lead enterprise technology services and ensure alignment with university goals. You will oversee 24/7 data center operations, enforce SOPs, and drive performance across shifts, coordinating with Shift Coordinators for incident response and continuous improvement.

The role emphasizes reliability, security, and efficient operation of critical infrastructure with accountability for staffing and service delivery.

Qualifications

• Bachelor's degree required (conferred by start date).
• Minimum five years of related work experience.
• Valid driver's license.
• Post-secondary education may substitute for years of required experience.

Responsibilities

• Provide leadership and operational oversight for 24/7 data center operations.
• Oversee service delivery, staff performance, and continuous improvement.
• Manage staffing models, incident response, and cross-shift coordination.
• Ensure safe, reliable, and secure operation of critical IT infrastructure.

Skills

Leadership

Communication

Incident management

Workforce planning

Education

Bachelor's degree

Job description

Oklahoma State University seeks a Data Center Operations Manager to lead enterprise technology services and ensure alignment with university goals. You will oversee 24/7 data center operations, enforce SOPs, and drive performance across shifts, coordinating with Shift Coordinators for incident response and continuous improvement.

The role emphasizes reliability, security, and efficient operation of critical infrastructure with accountability for staffing and service delivery.