Data Center Operations Leader: 24/7, 70+ Team

Amazon Web Services (AWS); Hermiston (OR); On-site; USD 108,000 - 189,000; Full time

Benefits offered by this job

RSUs

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. in Oregon is seeking a Data Center Technology Manager to lead a 70+ person, 24/7 operations team across multiple Data Centers. You will mentor, grow talent and drive scalable solutions in a fast-paced environment.

The role emphasizes strategic workforce development, process improvements, and automation to raise efficiency and customer experience. Prior IT infra or GovCloud experience is valued; US citizenship may apply per GovCloud constraints.

Qualifications

• 2+ years of people management experience
• Work flexible schedule including weekends, nights, and holidays

Responsibilities

• Team management of Data Center Managers leading Data Center Technicians.
• Define the strategy to improve the efficiency and productivity of day to day 24x7 Datacenter Operations.
• Manage and continuously Improve the workflows, processes and throughput for data Centers Operations.
• Ensure all operational KPIs and Metrics are consistent, being measured and met inside AWS Data Centers.
• Drive innovation and automation within Data Center Operations.
• Challenge the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience.
• Management of large-scale events in the Datacenters (crisis situations: thermal or power events, networking issues, etc..)
• Manage Vendor performance.

Skills

People management

Flexible scheduling

Job description

Amazon Data Services, Inc. in Oregon is seeking a Data Center Technology Manager to lead a 70+ person, 24/7 operations team across multiple Data Centers. You will mentor, grow talent and drive scalable solutions in a fast-paced environment.

The role emphasizes strategic workforce development, process improvements, and automation to raise efficiency and customer experience. Prior IT infra or GovCloud experience is valued; US citizenship may apply per GovCloud constraints.