Data Center Operations Lead: Reliability & Growth

Oracle; Manassas (VA); On-site; USD 74,000 - 148,000; Full time

Job summary

Oracle is seeking a Data Center Operations Manager in Manassas to oversee a moderately complex data center, monitor metrics, address capacity and cooling, and drive incident response improvements. You will optimize automation and document processes while supporting expansion projects across regions.

The role collaborates with project teams on expansion efforts, manages installations, repairs, inventory, and logistics, and leads component upgrades to maintain high standards and reliability.

Qualifications

• Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
• Range and benefit information provided in this posting are specific to the stated locations only

Responsibilities

• Data Center Site Portfolio Management: Typically one data center of moderate complexity.
• Performance Monitoring and Analysis: Independently monitors and analyzes data center operations, providing insights and recommendations based on metrics.
• Analyzes and resolves routine issues (e.g., physical capacity, power capacity, cooling capacity).
• Partners across functions and regions to identify, measure, and improve processes in alignment with industry best practices (e.g., Lean, Six Sigma), contribute to improvement projects, and support alignment with strategic objectives.
• Issue Management and Automation: Provides support for escalated complex technical issues.
• Triages and/or escalates issues and optimizes the use of automation, scheduling, and monitoring tools to proactively mitigate potential problems.
• Identifies, documents, and reviews issues, processes, and solutions, ensuring the data center knowledge base is continually updated.
• Executes incident or crisis management protocols in alignment with business continuity plans.
• Data Center Expansion Support: Independently supports new region builds and expansion activities, both onsite and remotely.
• Acts as a liaison with project teams and data center engineering, supporting timelines and capacity needs are proactively managed for expansion projects and site builds.
• Collaborates closely with project teams on significant aspects of expansion projects and site builds to deliver high standards.
• Installation and Maintenance: Oversees installations, repairs, inventory management, and logistics tasks for data centers.
• Leads efforts to replace and upgrade components.
• Evaluates and recommends purchases or upgrades for data centers.
• Plans and oversees rack deployments, installation.
• Core Responsibilities: Planning & Execution: Independently manages work, monitoring timelines and deliverables to ensure projects or initiatives stay on track and meet requirements. Proactively prioritizes work and adapts to resource or timeline shifts, suggesting adjustments to maintain project efficiency.
• Collaboration & Partnership: Collaborates across teams to align on expectations and achieve shared objectives. Builds and maintains a comprehensive understanding of business, stakeholder, and/or customer needs to build and support effective partnerships.
• Problem Solving: Independently identifies and addresses standard and non-standard issues in accordance with standard practices, escalating more complex issues as appropriate.
• Continuous Learning: Embraces continuous learning by actively seeking to build knowledge and new skills and/or tools and staying current with industry trends and best practices.
• Continuous Improvement: Develops ideas and recommends updates to increase the efficiency and effectiveness of processes, protocols, and workflows within a team.

Job description

Oracle is seeking a Data Center Operations Manager in Manassas to oversee a moderately complex data center, monitor metrics, address capacity and cooling, and drive incident response improvements. You will optimize automation and document processes while supporting expansion projects across regions.

The role collaborates with project teams on expansion efforts, manages installations, repairs, inventory, and logistics, and leads component upgrades to maintain high standards and reliability.