AV Support Technician

American Cybersystems, Inc.; San Antonio (TX); On-site; USD 57,308,000 - 66,125,000; Full time

Benefits offered by this job

Medical & pharmacy coverage

401(k) plan

Health savings account (HSA)

Job summary

Innova Solutions is hiring an AV Support Technician in San Antonio, TX to provide on-site and remote support for board meetings and events. You will set up, configure and break down AV systems, printers, scanners and related devices, and document processes for installation and troubleshooting.

The ideal candidate has a high school diploma or GED and experience with LCD/LED displays, projectors, PA systems, and basic Windows networking. A+ or Networking+ certifications are a plus.

Qualifications

• High School Diploma or GED Equivalent.
• Entry level experience in setup, support and maintenance of audio/visual equipment including LCD/LED TVs, projectors and PA systems.
• Familiar with tiered support structures.
• Experience with multifunctional printers, scanners, and plotters.
• Basic PC networking concepts incl. Windows Active Directory.
• Microsoft Office Suite proficiency.
• Valid Class C Texas Driver's License with good driving record.

Responsibilities

• Supports client audio and visual needs for board meetings, corporate events, public relations and onsite or remote meetings.
• Provide on-site and remote support for Tier 2 and Tier 3 audio/visual equipment, printers, scanners, desktops, laptops, phones, and handheld devices.
• Perform routine maintenance and repairs on printers, plotters and scanners.
• Set up, configure and break down AV equipment (projectors, mixers, microphones, speakers).
• Review or create process and end-user documentation for installation, troubleshooting and training of equipment.
• Provide equipment relocation services of PC and MFP equipment.
• Maintain technical skills via training and conferences.
• Identify improvements to increase process efficiency.

Skills

Audio/Visual setup

Tier 2/3 support

Printer/Scanner maintenance

Windows networking basics

MS Office proficiency

Valid Texas Driver's License

Education

High School Diploma or GED

Associates degree (preferred)

Tools

LCD/LED displays

Projectors

PA systems

MFP printers

Networking equipment

Job description

A client of Innova Solutions is immediately hiring an AV Support Technician.

Position Overview

Position type: Full Time - Contract role Duration: 24 Months Location: San Antonio, TX

Key Responsibilities

• Supports client audio and visual needs for board meetings, corporate events, public relations and onsite or remote meetings.
• Provide on-site and remote support for Tier 2 and Tier 3 audio/visual equipment, multifunctional printers, scanners, desktop, laptops, phones, and handheld devices.
• Perform routine maintenance and repairs on multifunctional printers, plotters and scanners.
• Set up, configure and breakdown audio visual equipment projectors, mixers, microphones and speakers.
• Review or create process and end user documentation for the installation, troubleshooting and training of equipment.
• Provides equipment relocation services of PC and MFP equipment.
• Maintain technical skills through independent research training and / or conferences.
• Identifies improvements in existing process or procedures to increase the level of efficiency.

Ideal Candidate Qualifications

• High School Diploma or GED Equivalent
• Entry level experience in the setup, support and maintenance of audio / visual equipment including LCD/LED TV's, projectors and PA Systems.
• Familiar with working in a tiered support structure organization.
• Proven experience in the setup, support and maintenance of multifunctional printers, scanners, and plotters.
• Basic knowledge of PC Networking concepts and terminology, with a familiarity of Windows Active Directory.
• Experienced in the use of Microsoft Office Suite, including word processing, spreadsheets, presentation software and email.
• Valid Class C Texas Driver's License with favorable driving record.

Preferred Qualifications

• Associates degree or higher
• A+ Certification, Networking + Certification
• Basic knowledge in the field of Audio / Visual
• Basic Knowledge in the field of reprographics

Pay Range & Benefits

• Pay Range*: Between $20.00 - $23.00 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
• Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Contact

ASK ME HOW. Thank you! Gangotri Chakraborty (470)-845-2815 [emailprotected]

About Innova Solutions

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America's Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innva Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.

Equal Opportunity Employment

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation or any other status protected by the statutes, rules, and regulations in the locations where it operates.

If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [emailprotected] or [phone]. Please indicate the specifics of the assistance needed.

Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.

Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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