Data Center Operations Director - Uptime & Reliability

Kyndryl; United States; Hybrid; USD 138,000 - 188,000; Full time

Job summary

Kyndryl in United States is seeking a Data Center Manager to lead daily operations and ensure uptime, security, and compliance across critical facilities.

You will coordinate across infrastructure, network, storage, and platform teams, manage vendor performance, and drive incident response and root-cause analysis.

This hybrid role offers hands-on learning, growth opportunities, and a culture that values belonging and continuous improvement.

Qualifications

• Experience managing or supporting data center or critical facilities operations.
• Hands-on with power, cooling, fire suppression, and environmental monitoring systems.
• Experience managing incidents and maintenance windows in a 24x7 environment.
• Ability to coordinate cross-functional teams during operational events and planned activities.
• Experience working with external vendors and service providers for facilities operations.
• Knowledge of data center safety, security, and compliance standards.
• Ability to use operational metrics to monitor performance and drive improvements.

Responsibilities

• Manage daily data center operations including power, cooling, space, and environmental controls.
• Oversee preventive maintenance and operational procedures to maintain availability and resilience.
• Coordinate facility activities with infrastructure, network, storage, and platform teams.
• Lead incident response for facilities related events and drive root cause analysis and corrective actions.
• Ensure compliance with safety, security, and regulatory requirements across the data center.
• Manage vendor performance for facilities services and maintenance activities.
• Plan and track capacity for power, cooling, and floor space based on demand forecasts.
• Maintain operational documentation, runbooks, and audit evidence.
• Support customer engagements by translating availability and performance requirements into operational actions.

Skills

Data center operations

Incident management

Cross-functional coordination

Vendor management

Tools

Environmental monitoring systems

Power and cooling infrastructure

Fire suppression systems

Job description

Kyndryl in United States is seeking a Data Center Manager to lead daily operations and ensure uptime, security, and compliance across critical facilities.

You will coordinate across infrastructure, network, storage, and platform teams, manage vendor performance, and drive incident response and root-cause analysis.

This hybrid role offers hands-on learning, growth opportunities, and a culture that values belonging and continuous improvement.