Enterprise Data Protection & DR Delivery Lead

Kyndryl; California (MO); On-site; USD 156,000 - 297,000; Full time

Benefits offered by this job

Annual bonus

Medical & dental coverage

Retirement benefits

Job summary

Kyndryl is seeking a Delivery Manager to lead enterprise IT delivery across Data Protection, Disaster Recovery, Backup & Recovery, and Cybersecurity services. You will drive governance, manage multi-million-dollar contracts, and guide distributed teams to ensure resilient, secure, and highly available enterprise infrastructure.

You will partner with architecture, engineering, security, and operations to modernize capabilities, optimize budgets, and steward service quality while maintaining

Qualifications

• Experience leading large-scale infrastructure or managed-services delivery.
• Direct Disaster Recovery and resiliency experience, including DR planning, testing, recovery execution, governance.
• Experience with Data Protection, Backup & Recovery, storage, and infrastructure technologies.
• Working knowledge of cybersecurity operations, security controls, risk management, and regulatory/compliance requirements.
• Demonstrated experience managing customer relationships and executive-level governance.
• Strong program and project management capabilities with experience managing multiple concurrent initiatives.
• Experience managing financial performance, budgets, resource planning, and service-delivery commitments.
• Strong understanding of ITIL/service management disciplines, including incident, problem, change, and service-level management.
• Ability to lead geographically distributed, cross-functional technical teams.
• Strong communication, executive presentation, negotiation, and stakeholder-management skills.
• Proven ability to operate effectively during major incidents and high-pressure recovery situations.

Responsibilities

• Provide overall leadership and governance for Data Protection, Disaster Recovery, Backup & Recovery, and Cybersecurity Services.
• Lead the Disaster Recovery and resiliency program, including operational readiness, DR planning, testing/exercises, recovery capabilities, remediation, and executive governance.
• Oversee day-to-day service delivery and ensure performance against contractual commitments, SLAs, security requirements, compliance obligations, and customer expectations.
• Establish strong governance with customer leadership, including executive reviews, service performance, risks, issues, priorities, and improvement plans.
• Serve as the primary leadership point of contact for major incidents, escalations, service risks, and critical recovery events.
• Lead cross-functional technical and delivery teams across storage, backup, recovery, infrastructure, security, resiliency, and related service areas.
• Develop and manage budgets, forecasts, resource plans, utilization, and overall financial performance.
• Identify operational and delivery risks and ensure appropriate mitigation, ownership, and executive visibility.
• Drive continuous service improvement, including problem management, process improvement, automation, standardization, and operational efficiency.
• Lead strategic projects and transformation initiatives that improve resilience, recoverability, cybersecurity posture, and service quality.
• Partner with architecture, engineering, operations, security, and customer teams to introduce new capabilities and modernize existing services.
• Identify opportunities for automation, innovation, and new service capabilities that improve customer outcomes and business value.
• Develop strong relationships with customer executives and key stakeholders and act as a trusted advisor on resiliency, recovery, and service-delivery strategy.

Skills

Large-scale delivery

Disaster Recovery

Data Protection

Cybersecurity

Relationship management

Program management

ITIL knowledge

Leadership

Tools

PMP

ITIL

Cybersecurity tools

Job description

Kyndryl is seeking a Delivery Manager to lead enterprise IT delivery across Data Protection, Disaster Recovery, Backup & Recovery, and Cybersecurity services. You will drive governance, manage multi-million-dollar contracts, and guide distributed teams to ensure resilient, secure, and highly available enterprise infrastructure.

You will partner with architecture, engineering, security, and operations to modernize capabilities, optimize budgets, and steward service quality while maintaining