Data Center Maintenance Technician - Uptime Guardian

Amazon Web Services (AWS); Santa Clara (CA); On-site; USD 52,000 - 91,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Engineering Technician to join a frontline team responsible for maintaining mission-critical facilities and power and cooling systems.

You will supervise contractors, perform preventative maintenance, analyze root causes, troubleshoot facility and rack level events, and uphold safety protocols while working on-call on a rotating schedule. The role supports AWS's uptime and reliability commitments.

Qualifications

• Electrical or mechanical experience required.
• Proficiency with Microsoft Office.
• Ability to work flexible schedule including days/nights/weekends.

Responsibilities

• Supervise contractors who perform servicing or preventive maintenance
• Perform preventative maintenance tasks to include: filter changes, battery system PMs, and Rack, Diesel Generator PM's, and other preventative maintenance tasks.
• Perform root cause analysis for operational issues
• Troubleshoot facility and rack level events
• Ensure all personnel on-site follow safety protocols
• Work on-call and a rotating schedule as needed
• Take daily operational readings and provide metrics reporting to senior engineers
• Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization

Skills

Electrical experience

Mechanical experience

Microsoft Office

Education

Associate degree or higher in related field

Job description

Amazon Data Services, Inc. is seeking a Data Center Engineering Technician to join a frontline team responsible for maintaining mission-critical facilities and power and cooling systems.

You will supervise contractors, perform preventative maintenance, analyze root causes, troubleshoot facility and rack level events, and uphold safety protocols while working on-call on a rotating schedule. The role supports AWS's uptime and reliability commitments.