Data Center Lead – Server Repair & Operations

Meta; Huntsville (AL); On-site; USD 111,000 - 159,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

Meta leads Data Center Lead (DCL) opportunities within the FORCE team in Huntsville, AL, directing Data Center Server Repair Technicians and crafting growth roadmaps to move staff toward independent operation.

You will build and manage site coverage for a 24/7 operation, drive safety and quality, and escalate issues with cross-functional partners while mentoring teams and coordinating with ProdOps and SMEs for deep technical fixes.

Qualifications

• 4+ years of data center, IT, or network operations experience.
• Technical familiarity with server and network hardware, including break/fix, cabling, and optics.
• Experience leading, mentoring, or coordinating the work of others.
• Track record of holding a safety and quality bar in a hands-on operational environment.
• Strong written and verbal communication, including the ability to escalate clearly and represent the team to partners.
• Ability to work onsite and support a 24/7 operation, including participation in an on-call rotation.

Responsibilities

• Directly manage Data Center Server Repair Technicians; run biweekly 1:1s and develop growth roadmaps.
• Ensure proficiency milestones are met and track qualifications by platform.
• Author performance reviews and address gaps in collaboration with HR.
• Own site shift scheduling, weekend rotation, and on-call coverage for 24/7 operation.
• Lead incident responses, coordinate across functions, and ensure clean handoffs.
• Uphold MOP adherence, ticket hygiene, documentation, and safety protocols.
• Represent the site in leadership reviews and drive cross-functional alignment.
• Coach technicians on responsible AI use and understanding AI-derived diagnoses.

Skills

Data center operations

Server hardware

Network hardware

People leadership

Safety and quality

On-site availability

Education

Bachelor's degree in engineering or CS

Tools

Linux

Structured cabling

Fiber optics standards

Job description

Meta leads Data Center Lead (DCL) opportunities within the FORCE team in Huntsville, AL, directing Data Center Server Repair Technicians and crafting growth roadmaps to move staff toward independent operation.

You will build and manage site coverage for a 24/7 operation, drive safety and quality, and escalate issues with cross-functional partners while mentoring teams and coordinating with ProdOps and SMEs for deep technical fixes.