Data Center IT Hardware Technician (Day & Night Shifts)

ManpowerGroup Global, Inc.; Santa Clara (CA); Sur place; USD 36 000 - 39 000; Plein temps

Avantages offerts par ce poste

Medical plan

Prescription drug plan

Dental plan

Vision plan

Health Savings Account

Health Flexible Spending Account

Dependent Care FSA

Supplemental Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Business Travel Insurance

Weekly Pay

401(k) with match

Résumé du poste

ManpowerGroup is seeking a Data Center IT Hardware Technician in Santa Clara, CA to support the Data Center Operations team. You will install, configure, troubleshoot, and maintain IT infrastructure in a fast-paced data center environment.

The role requires a high school diploma or GED, with CompTIA A+ or Server+ preferred. 1–5 years of data center hardware experience and strong problem-solving skills are expected. Flexible hours including evenings and weekends may be required.

Qualifications

• High school diploma, GED, or equivalent required.
• CompTIA A+ and/or Server+ certification preferred.
• Experience as a Data Center Technician with hardware troubleshooting and break-fix responsibilities.
• Previous experience with Geek Squad, computer repair, desktop support, or similar technical support roles is highly desirable.
• Basic knowledge of computer hardware, servers, networking components, and IT infrastructure.
• 1-5 years of experience supporting IT equipment, data center operations, or related technologies.
• Basic proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
• Strong troubleshooting and problem-solving skills.
• Flexibility to work non-standard business hours, including evenings, weekends, and holidays as needed.

Responsabilités

• Prepare, stage, configure, and deploy IT equipment while following established procedures and safety protocols.
• Perform equipment startups, shutdowns, and operational support activities within a data center environment.
• Conduct quality assurance checks to ensure proper grounding, staging, labeling, and cabling of equipment.
• Diagnose and troubleshoot hardware issues, identify root causes, and perform break-fix repairs on servers and related components.
• Support hardware decommissioning efforts, system refresh projects, memory upgrades, and operating system rebuilds.
• Monitor systems for equipment failures, alarms, and error messages and respond appropriately.
• Maintain accurate documentation of equipment installations, repairs, and maintenance activities.
• Collaborate with cross-functional teams to ensure data center operations run efficiently and effectively.

Connaissances

IT hardware

Data center

Troubleshooting

Break-fix

Documentation

Formation

High school diploma or GED

CompTIA A+ or Server+ certification (preferred)

Computer Science degree (preferred)

Description du poste

ManpowerGroup is seeking a Data Center IT Hardware Technician in Santa Clara, CA to support the Data Center Operations team. You will install, configure, troubleshoot, and maintain IT infrastructure in a fast-paced data center environment.

The role requires a high school diploma or GED, with CompTIA A+ or Server+ preferred. 1–5 years of data center hardware experience and strong problem-solving skills are expected. Flexible hours including evenings and weekends may be required.