24/7 Data Center Technician: Hardware & Networking

Amazon Inc.; Gilroy (CA); Hybrid; USD 50,000 - 85,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to install server racks, perform hardware break-fix, troubleshoot networks, and participate in on-call rotations in a fast-paced data center environment in California.

The role requires the ability to travel between data center sites, work shifts including nights and weekends, and contribute to 24/7 operations while maintaining strict safety standards and documentation quality.

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience in computer networking and Linux systems.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services.
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Performing on-call duties and participating in scheduled maintenance and change management activities.
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues.
• Helping to interview, train and onboard new team members.

Skills

Networking

Linux

Hardware troubleshooting

On-call rotation

Education

Bachelor's degree in IT/CS or related field

Tools

Server hardware

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to install server racks, perform hardware break-fix, troubleshoot networks, and participate in on-call rotations in a fast-paced data center environment in California.

The role requires the ability to travel between data center sites, work shifts including nights and weekends, and contribute to 24/7 operations while maintaining strict safety standards and documentation quality.