Data Center Field Technician III — Hardware & Network Support

INSPYR Solutions; Richmond (VA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Competitive weekly pay

Overtime opportunities

OSHA 10 certification

Referral bonuses

Comprehensive medical benefits

Dental, vision benefits

401(k) retirement plan

Job summary

INSPYR Solutions seeks a NetworkField Technician III in Richmond, VA to install and maintain server hardware, troubleshoot issues, and document processes. You will work both independently and with a team to ensure service availability and rapid incident resolution.

The role requires 1+ years in hardware troubleshooting, familiarity with Fiber, OTDR, Ethernet, and RFC/BERT/10GIG testing, plus strong communication and ticketing discipline. Competitive benefits and potential overtime are offered.

Qualifications

• 1+ years of relevant experience in computer/server hardware troubleshooting or related IT field.
• Experience with Fiber, OTDR Testing, and Ethernet.
• RFC/BERT/10GIG Testing.
• Maintenance on Servers and Switches.
• Strong communication and problem-solving skills.
• Ability to independently resolve tickets and follow SOPs.
• High school diploma or equivalent.

Responsibilities

• Install and maintain server racks and hardware components.
• Perform break-fix repairs and troubleshoot hardware and network issues.
• Respond to operational incidents impacting service availability and upscale when necessary.
• Act as a primary point of contact for internal and external stakeholders (engineers, vendors, contractors, etc.).
• Participate in on-call rotations, scheduled maintenance, and change management activities.
• Create and maintain documentation; contribute to process improvements.
• Assist in training and onboarding new team members.

Skills

Hardware troubleshooting

Fiber/OTDR testing

Ethernet testing

Server maintenance

Communication

Ticketing systems

On-call readiness

Education

High school diploma or equivalent

Associate's degree / technical certification

Tools

Ticketing systems

Job description

INSPYR Solutions seeks a NetworkField Technician III in Richmond, VA to install and maintain server hardware, troubleshoot issues, and document processes. You will work both independently and with a team to ensure service availability and rapid incident resolution.

The role requires 1+ years in hardware troubleshooting, familiarity with Fiber, OTDR, Ethernet, and RFC/BERT/10GIG testing, plus strong communication and ticketing discipline. Competitive benefits and potential overtime are offered.