Data Center Field Operations Technician

Netpace Inc.; New Albany (OH); Sur place; USD 52 000 - 75 000; Plein temps

Résumé du poste

Netpace Inc. seeks a Data Center Technician to install and maintain server racks, fiber optic cabling, and structured cabling in a high-density data center. You will deploy equipment, connect switches, and label cables while ensuring accuracy and safety.

The role requires hands-on testing with OTDRs and power meters, quick issue diagnosis, preventive maintenance, and collaboration with engineering and facilities teams. OSHA 10/30 and BICSI certifications are preferred.

Qualifications

• Hands-on experience in fiber optics and structured cabling.
• Experience with testing tools and Layer 1 troubleshooting.
• Experience using ticketing systems.

Responsabilités

• Install server racks and network equipment; connect switches; manage, label, and route fiber optic and copper cabling; support rack moves, upgrades, and decommissioning.
• Test newly installed fiber and network circuits using OTDR and power meters to verify quality and signal strength.
• Diagnose connectivity issues, replace faulty hardware, and respond to critical outages.
• Perform preventive maintenance, clean fiber optic connectors, inspect routing, and support new build-outs.
• Follow data center safety procedures, use PPE/ESD protection, and adhere to lockout/tagout protocols.
• Work with engineering, facility, and supply chain teams; maintain ticket updates and provide clear shift handovers.

Connaissances

Fiber optics

Structured cabling

Rack and stack

Testing tools

OTDR

Power meters

Cable testers

L1 troubleshooting

Ticketing systems

Formation

BICSI Installer/Technician cert

OSHA 10/30 cert

Outils

OTDR

Power meters

Cable testers

Description du poste

- Data Center / Fiber Optic / Structured Cabling Technician

Core Qualifications:

• Hands-on experience in fiber optics, structured cabling (including Cat6A), rack and stack, testing, and break-fix support.
• Proficiency with testing tools (OTDR, power meters, cable testers) and physical network troubleshooting (Layer 1).
• Experience using ticketing systems.

Key Responsibilities:

1. 1. Equipment Installation & Deployment: Install server racks and network equipment; connect switches; manage, label, and route fiber optic and copper cabling; support rack moves, upgrades, and decommissioning.
2. 2. Network Testing: Test newly installed fiber and network circuits using OTDR and power meters to verify quality and signal strength.
3. 3. Troubleshooting & Repair: Diagnose connectivity issues, replace faulty hardware (cables, optics, switches), and respond to critical outages.
4. 4. Maintenance: Perform preventive maintenance, clean fiber optic connectors, inspect routing, and support new build-outs.
5. 5. Safety & Compliance: Follow data center safety procedures, use required PPE/ESD protection, and adhere to lockout/tagout protocols.
6. 6. Collaboration: Work with engineering, facility, and supply chain teams; maintain ticket updates and provide clear shift handovers.

Preferred Skills & Certifications:

• Experience with liquid-cooled data center racks, barcode scanning, asset tracking, and large hyperscale data centers.
• BICSI Installer or Technician certification.
• OSHA 10 or OSHA 30 certification.

Physical Requirements:

• Ability to lift 50+ lbs regularly, stand/walk for extended periods, work on ladders/lifts, and handle small components in warm data center environments.