Data Center Engineering Technician — 99.999% Uptime

Amazon Web Services (AWS); Hamlet (NC); On-site; USD 52,000 - 91,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Engineering Technician to maintain and troubleshoot mission-critical data center infrastructure.

You will support electrical and mechanical systems, generators, UPS, PDUs and cooling equipment to help achieve high uptime and reliability across multiple sites. The role involves rotating shifts, travel to different data centers as needed, and collaboration with a diverse team of engineers, operations staff, and vendors to uphold safety,

Qualifications

• 2+ years of electrical and mechanical facilities maintenance.
• 2+ years of Microsoft Office products and applications experience.

Responsibilities

• Daily building rounds to monitor electrical, mechanical, and fire/safety equipment.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack-level events within SLAs.
• Perform rack installs and decommissioning within SLAs.
• PM, troubleshooting, root-cause analysis, and repair of equipment.
• Technical writing to support change management program.
• On-site support of contractors and vendors.
• Shift schedules up to 12 hours and may rotate; some locations require on-call rotations.

Tools

Microsoft Office

Job description

Amazon Data Services, Inc. is seeking a Data Center Engineering Technician to maintain and troubleshoot mission-critical data center infrastructure.

You will support electrical and mechanical systems, generators, UPS, PDUs and cooling equipment to help achieve high uptime and reliability across multiple sites. The role involves rotating shifts, travel to different data centers as needed, and collaboration with a diverse team of engineers, operations staff, and vendors to uphold safety,