Data Center Engineering & Operations Area Lead

Amazon; Hermiston (OR); On-site; USD 129,000 - 193,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking an on-site Data Center Operations Manager in Hermiston, OR to lead shift technicians, subcontractors, and vendors, ensuring safe, reliable, and efficient data center operations. The role includes project management, capacity planning, and collaboration with IT leaders to meet performance targets.

The ideal candidate brings 3+ years of people management, experience with SLAs, and a strong background in electrical/mechanical data center systems.

Qualifications

• 3+ years of people management and team development experience.
• Experience maintaining SLAs through proactive issue detection and reporting.
• Experience operating a mission-critical team or product.
• Knowledge of electrical and mechanical systems involved in data center operations.

Responsibilities

• Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.
• Has primary responsibility for availability zone of Data Centers.
• Participates in strategic planning projects.
• Conducts financial analysis and contributes to financial decisions.
• Typically manages 5 or more direct reports, manager of managers.
• Negotiates and rolls out contracts and space.
• May oversee the build out of Facility-specific infrastructure in existing locations.
• Participates in recruiting efforts.
• Is active in the training and/or development of others.
• Executes vision and goals for the team or department.
• Will conduct Project Management for multiple sites
• May participate in training of staff.
• Uses business knowledge to set priorities and develop project plans.
• Has a deep understanding of best practices in their area of expertise and ensures their application.
• Creates work plans and monitors accomplishments.
• Will contribute to the development of the project plan for the business group.
• Effectively sets priorities to meet goals on budget and on time.
• Demonstrates strong people/program management skills.
• Is resourceful, maintains effective pace and gets things done.
• May manage individuals and/or other managers in remote locations.
• Drives accountability for results.
• Keeps others informed of information that contributes to the performance of the team, department or company.
• Engenders trust and respect in all working relationships.
• Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
• Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.
• Operate and manage both routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• May assist in the design and build out of new facilities.
• May assist in projects to increase current facility efficiency.
• Responsible for asset and inventory management.
• Assist in recruiting efforts
• Deliver quality service and ensure all customer demands are met.

Skills

People management

SLA management

Root cause analysis

Troubleshooting

Electrical & mechanical systems

Education

Bachelor's degree in Electrical/Mechanical Engineering

Job description

Amazon is seeking an on-site Data Center Operations Manager in Hermiston, OR to lead shift technicians, subcontractors, and vendors, ensuring safe, reliable, and efficient data center operations. The role includes project management, capacity planning, and collaboration with IT leaders to meet performance targets.

The ideal candidate brings 3+ years of people management, experience with SLAs, and a strong background in electrical/mechanical data center systems.