Data Center Critical Ops Technician I

STACK Infrastructure; Manassas (VA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Healthcare

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Paid Leave Programs

401K program

Cell phone subsidy

Job summary

STACK Infrastructure is seeking a Critical Operations Technician to support a local data center campus in Manassas, VA. This role focuses on day-to-day operations of electrical, mechanical, and fire life safety systems, with emphasis on preventive maintenance and incident response.

You will monitor equipment, coordinate maintenance, and ensure peak efficiency across UPS, PDU, chillers, CRAH/CRAC units, and building controls.

Qualifications

• High school diploma or equivalent.
• 3-5 years' experience in a data center or other related mission-critical operations role.
• Experience working with Microsoft Office applications and other database housing software.
• Ability to handle multiple tasks and perform well in stressful situations.
• Strong understanding of electrical and mechanical systems used in a data center environment (UPS, Transformers, PDUs, RPPs, Chillers, CRAH, CRAC, STS, ATS, Pre‑action systems).
• Strong knowledge of NFPA70e, NFPA72, NFPA25, and fire life safety compliance standards.
• Familiarity with data center trending and analysis and PC-based site monitoring systems.
• United States Navy Nuclear Engineering - preferred.
• Bachelor's Degree or equivalent work experience - preferred.
• Occasionally required to stand, walk, sit, use hands to handle, reach or feel objects, climb stairs, balance, stoop or kneel, talk, see at close range, and hear for extended periods of time.
• Must be able to lift and/or move up to 25 pounds.
• Willingness to work outside normal business hours, including weekends, late nights, holidays, and on‑call support.
• Comfortable working in a high‑stress, fast‑paced environment with shifting priorities.

Responsibilities

• Implement and follow the standardized culture of always working safely across all STACK data centers
• Operate, monitor, maintain, and respond to abnormal conditions in facility systems (Electrical, Mechanical, Building Monitoring, and Control)
• Track and trend operational characteristics
• Provide feedback to management on the effectiveness of existing standards and processes
• Work with the Critical Operations Manager to complete an aggressive preventive and predictive maintenance schedule
• Assist with the database management of maintenance discrepancies and work with site management to resolve site issues based on priorities
• Ensure data center operates at maximum operational efficiency, including analyzing operating conditions, recommending new technologies, and improving overall efficiency
• Manage systems to avoid unplanned, customer-impacting outages
• Follow direction regarding the data floor and back-of-house mechanical loading capacity to ensure cooling system efficiency
• Coordinate and oversee power installations and upgrades
• Navigate and utilize a CMMS system
• Use developed procedures to solve problems
• Assist in asset and consumable inventory management
• Track and properly label all equipment per established procedures
• Provide day-to-day exceptional customer service and support
• Incident escalation, response, and follow-up report writing
• Maintain and complete regular facility and security tours documenting and responding to issues
• Provide applied mechanical and integrated control expertise for the entire data center
• Serve in a technical writing capacity for the derivation of procedures for preventative or corrective maintenance activities
• May be required to take on on‑call duties outside of normal working hours
• Other duties as required by STACK (job duties, roles, and responsibilities are subject to change over time)

Skills

Multitasking

Site monitoring

Electrical systems

Mechanical systems

NFPA knowledge

Troubleshooting

Communication

Team collaboration

Education

High school diploma or equivalent

Bachelor's degree or equivalent work experience - preferred

Tools

Microsoft Office

Database software

Job description

STACK Infrastructure is seeking a Critical Operations Technician to support a local data center campus in Manassas, VA. This role focuses on day-to-day operations of electrical, mechanical, and fire life safety systems, with emphasis on preventive maintenance and incident response.

You will monitor equipment, coordinate maintenance, and ensure peak efficiency across UPS, PDU, chillers, CRAH/CRAC units, and building controls.