Data Center Critical Facilities Tech (SkillBridge Intern)

Clutter; Arkansas; On-site; USD 52,000 - 76,000; Full time

Job summary

Iron Mountain Data Centers in Phoenix, AZ is hiring a Critical Facilities Technician to support 24x7 data center operations. You will help monitor electrical, HVAC, and building management systems, perform routine maintenance, and ensure up-time in a fast-paced, safety-focused environment.

0-2 years in a data center or critical operations is acceptable; the role emphasizes process discipline, teamwork, and readiness for overtime. U.S.

Qualifications

• 0-2 years’ experience in a critical operations environment and/or data center experience preferred, but not required.
• Knowledge of Chiller Plant systems-Trane, York, Multi Stack, Web Control BMS, STS switches, and UPS Maintenance bypass.
• Google sheets and google classroom.
• Multi-tasking - we use several different systems to manage ticket queues and work tasks can change throughout the day.
• Attention to detail - ability to understand and follow a documented process and Iron Mountain’s safety code, role is very process driven.
• Organization & prioritization - following processes and managing your time with minimal supervision to get work done efficiently and on time.
• Dedication & desire to learn - we would like you to grow your career within Iron Mountain.
• Customer service mentality - we are customer obsessed.

Responsibilities

• Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.
• Monitor IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed up-time service levels.
• Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
• Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment.
• Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
• Proactively identify issues and take the needed steps to resolve them. Assist with service delivery tasks when needed.

Skills

Critical operations

Data center knowledge

Google Sheets

Multi-tasking

Attention to detail

Time management

Customer service mindset

Security clearance eligibility

Tools

Chiller Plant systems-Trane

Chiller Plant systems-York

Multi Stack

Web Control BMS

STS switches

UPS Maintenance bypass

Job description

Iron Mountain Data Centers in Phoenix, AZ is hiring a Critical Facilities Technician to support 24x7 data center operations. You will help monitor electrical, HVAC, and building management systems, perform routine maintenance, and ensure up-time in a fast-paced, safety-focused environment.

0-2 years in a data center or critical operations is acceptable; the role emphasizes process discipline, teamwork, and readiness for overtime. U.S.