Data Center Cooling Technician – Field Service Pro

Vertiv Corporation; San Jose (CA); On-site; USD 65,000 - 80,000; Full time

Job summary

Vertiv seeks a Cooling CE to install, commission and service Liebert Air products in field assignments across customer sites. You will establish strong rapport with customers, coworkers and sales reps, and maintain clear, ongoing communication with area offices and your direct manager.

You should bring HVAC knowledge, safety discipline and documentation habit, with the ability to work under supervision or independently and to meet on-site response expectations and quality standards.

Qualifications

• High School Diploma or G.E.D. equivalent.
• HVAC - Certificate Program degree or equivalent experience in the field.
• Six years military experience in a related field
• Equivalent industry experience with EPA refrigerant license
• Basic electrical knowledge
• Interpersonal Skills
• Professional
• Reliable
• Team Player
• Familiarity with electrical / electronic test equipment and fundamentals
• Must be able to read and interpret electrical line diagrams and blueprints
• Working knowledge of OHM's law and HVAC theory
• Technical skills
• Ability to make basic site evaluation skills to include: environmental temperature, and general operating conditions
• Elementary fix/repair techniques based on directed supervision
• Capable of completing tasks and return unit to full operating conditions based upon directed supervision
• Ability to summarize and report all work related tasks performed
• Strong skill sets: Communication skills, Customer service skills, Troubleshooting skills, Safety procedures, Organizational and planning skills, Computer skills, Mechanical aptitude

Responsibilities

• Render on site and phone assistance to customers.
• Communicate with National Technical Support on equipment issues
• Perform work related tasks according to company guidelines for scheduled maintenance
• Implement Field Change Notices according to published guidelines
• Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips
• Operate in a safe manner in accordance with published safety guidelines
• Must wear appropriate PPE as per company guidelines and accordance with job duties
• Adhere to work hours policy guidelines - 14 hours rule
• Provide accurate and timely reporting according to company guidelines
• Maintain customer satisfaction and strive for a first-time fix

Skills

HVAC knowledge

Electrical knowledge

Reading diagrams

Troubleshooting

Communication

Team player

Interpersonal skills

Safety awareness

Documentation

Electrical test equipment

HVAC field equipment

Education

High School Diploma or G.E.D. equivalent

Tools

Electrical test equipment

Job description

Vertiv seeks a Cooling CE to install, commission and service Liebert Air products in field assignments across customer sites. You will establish strong rapport with customers, coworkers and sales reps, and maintain clear, ongoing communication with area offices and your direct manager.

You should bring HVAC knowledge, safety discipline and documentation habit, with the ability to work under supervision or independently and to meet on-site response expectations and quality standards.