Data Center Cooling Technician — Field Service Pro

Vertiv Corporation; Sacramento (CA); On-site; USD 65,000 - 80,000; Full time

Job summary

Vertiv is seeking a Cooling CE to perform installation, commissioning, scheduled and emergency service on Liebert Air products. You will maintain rapport with customers, coordinate with offices, and follow safety and reporting standards.

The role requires on-site work, adherence to safety guidelines, and the ability to work under supervision or training. Extensive field duties include documentation and coordination with teams.

Qualifications

• High School Diploma or G.E.D. equivalent.
• HVAC - Certificate Program degree or equivalent experience in the field.
• Six years military experience in a related field
• Equivalent industry experience with EPA refrigerant license
• Basic electrical knowledge
• Interpersonal Skills
• Professional
• Reliable
• Team Player
• Familiarity with electrical / electronic test equipment and fundamentals
• Must be able to read and interpret electrical line diagrams and blueprints
• Working knowledge of OHM's law and HVAC theory
• Technical skills
• Ability to make basic site evaluation skills to include: environmental temperature, and general operating conditions
• Elementary fix/repair techniques based on directed supervision
• Capable of completing tasks and return unit to full operating conditions based upon directed supervision
• Ability to summarize and report all work related tasks performed
• Strong skill sets: Communication skills
• Customer service skills
• Troubleshooting skills
• Safety procedures
• Organizational and planning skills
• Computer skills
• Mechanical aptitude

Responsibilities

• Render on site service and phone assistance to customers.
• Communicate with National Technical Support on equipment issues
• Perform work related tasks according to company guidelines for scheduled maintenance
• Implement Field Change Notices according to published guidelines
• Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips
• Provide accurate and timely reporting according to company guidelines
• Timecards, expense reports, mileage reports, ticket closure, forms et al.
• Maintain individual inventory in accordance with company policy
• Maintain company property according to company policies
• Vehicle, credit cards, PPE, test equipment, laptop, pager, et al.
• Provide proper and adequate communication to internal and external customers
• Provide estimated time of arrival to the customer for where applicable
• Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment
• Strive to provide all customers a "first time fix" for their equipment
• Maintain customer satisfaction rates according to company guidelines

Skills

Interpersonal Skills

Professional

Reliable

Team Player

Troubleshooting skills

Safety procedures

Organizational and planning skills

Computer skills

Mechanical aptitude

Strong communication skills

Education

HVAC - Certificate Program degree or equivalent experience

Tools

Electrical test equipment

Blueprint reading

Job description

Vertiv is seeking a Cooling CE to perform installation, commissioning, scheduled and emergency service on Liebert Air products. You will maintain rapport with customers, coordinate with offices, and follow safety and reporting standards.

The role requires on-site work, adherence to safety guidelines, and the ability to work under supervision or training. Extensive field duties include documentation and coordination with teams.