Data Center Asset & RMA Specialist

TensorWave Inc.; Anniston (AL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Stock Options

Medical, Dental, Vision insurance for

HSA Contributions

Disability Insurance

Life Insurance

401(k)

Paid Holidays

Flexible PTO

Job summary

TensorWave Inc. is seeking a Data Center RMA /Inventory Specialist in Anniston, AL to manage the full lifecycle of hardware assets and support high-performance networks.

You will work with cross-functional teams to ensure accurate asset tracking, timely RMAs with major vendors, and compliance with data privacy standards. Expect 24/7 coverage and hands-on interaction with DCIM, ERP systems, and physical audits.

Qualifications

• 2+ years in inventory management, logistics, or warehouse operations.
• Strong understanding of shipping/receiving procedures and RMA workflows.
• Ability to identify IT components (CPUs, DIMMs, SFPs, fiber connectors).

Responsibilities

• Stock Control: maintain precise inventory of spares and tools.
• DCIM Accuracy: keep DCIM and ERP systems updated in real-time as assets move.
• Audit Leadership: weekly and monthly physical audits for 100% asset accuracy.
• Procurement Support: monitor par levels and alert when stock nears reorder points.
• End-to-End RMA: initiate and track RMAs with vendors (Dell, HPE, Cisco, Arista).
• Defective Media Handling: manage secure data destruction per standards (NIST 800-88).
• Shipping & Receiving: manage loading dock ops and coordinate carrier repairs.
• On-Site Coordination: liaise with third-party vendor technicians and access control.
• Repair Oversight: supervise vendor repair work and ensure safety protocols.
• Quality Assurance: verify repairs and log replaced parts before departure.
• Tech Collaboration: work with Data Center Technicians to spot DOA trends.
• Basic Troubleshooting: perform health checks on returned gear before stock.

Skills

Inventory management

RMA workflows

Asset auditing

Vendor coordination

Data center operations

Tools

ServiceNow

Jira

NetBox

SAP

Oracle

Job description

TensorWave Inc. is seeking a Data Center RMA /Inventory Specialist in Anniston, AL to manage the full lifecycle of hardware assets and support high-performance networks.

You will work with cross-functional teams to ensure accurate asset tracking, timely RMAs with major vendors, and compliance with data privacy standards. Expect 24/7 coverage and hands-on interaction with DCIM, ERP systems, and physical audits.