Data Analytics & Registrar Operations Lead

Ivy Tech Community College; Indianapolis (IN); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

Ivy Tech Community College is seeking an Assistant Registrar - Data Analyst at the Indianapolis campus. The role oversees processing functions within the Registrar's Office, supervising staff and ensuring accurate student records and reporting.

You will train staff on Banner tasks, support admissions, and coordinate with Transfer Center and Academic Affairs. The position emphasizes high-quality customer service, FERPA compliance, and collaboration with multiple campus stakeholders to support

Qualifications

• Bachelor's degree required.
• At least one year of experience in a college setting.
• Knowledge of policies and practices in higher education relating to credit, degrees, course structure, and grading.
• Excellent written and verbal communication skills.
• Ability to identify, research and report viable options for problem resolution.
• Ability to expedite processing, track and verify processes and follow up without direct supervision.
• Ability to set priorities, manage time effectively, handle multiple responsibilities and work with a diverse population.

Responsibilities

• Oversee processing functions and staff in the Registrar's Office.
• Compose, prepare, analyze and edit reports and confidential material as needed.
• Provide strong customer service and student advocacy; be a liaison to staff, faculty and administration.
• Train staff on Banner tasks and use of student information systems.
• Coordinate with Transfer Center and Academic Affairs to ensure accurate information used for advising.
• Supervise data entry and provide troubleshooting for internal and external customers.
• Assist with admissions processing during peak periods and participate in department projects.

Skills

Customer service

Communication skills

Time management

Problem solving

Staff supervision

Attention to detail

Education

Bachelor's degree

Bachelor’s degree in Business, Public Administration or Higher Education

Job description

Ivy Tech Community College is seeking an Assistant Registrar - Data Analyst at the Indianapolis campus. The role oversees processing functions within the Registrar's Office, supervising staff and ensuring accurate student records and reporting.

You will train staff on Banner tasks, support admissions, and coordinate with Transfer Center and Academic Affairs. The position emphasizes high-quality customer service, FERPA compliance, and collaboration with multiple campus stakeholders to support