Data & Analytics Project Manager: Dashboards & Insights

H&R Block, Inc.; Northern (KY); Hybrid; USD 63,000 - 94,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

401(k) Plan

Life balance programs

Job summary

H&R Block, Inc. seeks a Project Manager, Data, Reporting & Analytics to turn complex operational data into clear insights that help leaders make informed decisions. You will manage dashboards, reporting routines, portfolio visibility, and readiness for initiatives supporting tax offices across operations, finance, analytics, product, and field leadership.

This role emphasizes collaboration, defining metrics, and delivering accurate, actionable information to support associates and clients.

Qualifications

• Bachelor's degree in a related field or equivalent work experience.
• 3-5 years of experience supporting data, reporting, or analytics initiatives with defining metrics and translating findings into insights.
• Ability to lead in a matrix environment and virtually.
• Strong oral, written, and interpersonal communication with ability to present complex information to multiple levels.
• Proficiency with Microsoft Office and product planning tools.
• Familiarity with Project Management methodologies.
• Track record of setting priorities and deadlines.

Responsibilities

• Manage project plans for operational metrics, dashboards, reporting routines, portfolio health, and leadership insights.
• Coordinate reporting requirements, measures, definitions, timing, and ownership across business partners.
• Analyze operational results, trends, and outliers to identify improvement opportunities.
• Translate data outputs into clear, decision-ready summaries and recommended actions.
• Maintain metric definitions, dashboard inputs, and reporting documentation.
• Track progress against readiness milestones and document statuses, decisions, issues, and follow-ups.
• Identify and elevate risks, assumptions, barriers, and dependencies affecting readiness, adoption, quality, or timing.
• Combine operational data, stakeholder input, and tax-office feedback to identify recurring themes and friction.
• Support change readiness through aligned messaging, training inputs, and leader guidance.
• Measure results, document lessons learned, and recommend improvements for future planning.

Skills

Cross-functional collaboration

Decision making

Communication

Problem solving

Change management

Education

Bachelor's degree in related field

Tools

Microsoft Office

Product planning tools

Job description

H&R Block, Inc. seeks a Project Manager, Data, Reporting & Analytics to turn complex operational data into clear insights that help leaders make informed decisions. You will manage dashboards, reporting routines, portfolio visibility, and readiness for initiatives supporting tax offices across operations, finance, analytics, product, and field leadership.

This role emphasizes collaboration, defining metrics, and delivering accurate, actionable information to support associates and clients.