Data Analytics PM: Dashboards, Insights & Readiness

H&R Block, Inc.; Missouri; On-site; USD 63,000 - 94,000; Full time

Benefits offered by this job

Medical and prescription drug coverage

401(k) Plan

Employee Assistance Program

Fitness center programs

Associate discount program

Business Travel Accident Insurance

Associate Tax Prep benefit

Job summary

H&R Block, Inc. is seeking a Project Manager, Data, Reporting & Analytics to turn complex operational data into clear insights that inform leadership decisions.

You will manage projects strengthening performance reporting, dashboard development, and portfolio visibility across operations, finance, analytics, product, and field leadership. You will translate data outputs into decision-ready summaries, maintain metric definitions, and track readiness milestones while identifying risks and

Qualifications

• Bachelor's degree in a related field or the equivalent through a combination of education and related work experience.
• 3 - 5 years of related experience supporting data, reporting, or analytics initiatives, including defining metrics, coordinating reporting requirements, identifying trends, and translating findings into actionable business insights.
• Ability to work effectively in a diverse work group; ability to lead in a matrix environment and at a distance (virtually)
• Ability to work effectively in a diverse work group as a member of a team
• Demonstrated decision making, analytical, and problem-solving skills
• Effective oral, written, and interpersonal communication skills with demonstrated effectiveness in presenting complex information to multiple organizational levels, with strong facilitation and presentation skills
• Proficiency with Microsoft Office software and product planning tools.
• Familiarity with Project Management methodologies
• Track record of establishing priorities and deadlines

Responsibilities

• Manage project plans for operational metrics, dashboards, reporting routines, portfolio health, and leadership insights.
• Coordinate reporting requirements, measures, definitions, timing, and ownership across business partners.
• Analyze operational results, performance patterns, trends, and outliers to identify improvement opportunities.
• Translate data and reporting outputs into clear, decision-ready summaries and recommended actions.
• Maintain metric definitions, dashboard inputs, reporting documentation, data requests, and recurring insight routines.
• Track progress against readiness milestones while documenting status, decisions, issues, and follow-up actions.
• Identify and elevate risks, assumptions, barriers, and dependencies affecting readiness, adoption, quality, or timing.
• Combine operational data, stakeholder input, and tax-office feedback to identify recurring themes and friction.
• Support change readiness through aligned messaging, training inputs, support pathways, and leader guidance.
• Measure results, document lessons learned, and recommend improvements for future project planning and execution.

Education

Bachelor's degree in a related field

Tools

Microsoft Office

Product planning tools

Job description

H&R Block, Inc. is seeking a Project Manager, Data, Reporting & Analytics to turn complex operational data into clear insights that inform leadership decisions.

You will manage projects strengthening performance reporting, dashboard development, and portfolio visibility across operations, finance, analytics, product, and field leadership. You will translate data outputs into decision-ready summaries, maintain metric definitions, and track readiness milestones while identifying risks and