Data Analytics & Performance Analyst - Telework Eligible

State of Maryland; Maryland; Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Leave benefits

Pension

Telework possible

Job summary

Maryland Department of Human Services (DHS) is seeking an Administrator I to support the Data Analytics and Performance Office. You will develop performance tools, translate data into actionable insights, and ensure that reporting is accurate and timely in alignment with agency goals.

The role covers data quality across FIA programs such as TCA, SNAP, MA, and Workforce Development, collaborating with data analysts and program leadership to track outcomes and strengthen accountability.

Qualifications

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• Four years of administrative staff or professional work.

Responsibilities

• Supports the alignment of performance metrics with FIA's strategic goals and priorities.
• Coordinates the development, compilation, and distribution of recurring and ad-hoc performance reports across FIA programs, including TCA, SNAP, MA, and Workforce Develop.
• Supports the preparation and maintenance of dashboards, scorecards, and visual management tools used by FIA leadership to monitor program performance.
• Identify opportunities to improve reporting processes, workflows, and operational efficiency across central office and field operations.

Skills

Policy development

Data analysis

Microsoft Office

Google Suite

R

Python

Stakeholder collaboration

Education

High school diploma or equivalent

Tools

None

Job description

Maryland Department of Human Services (DHS) is seeking an Administrator I to support the Data Analytics and Performance Office. You will develop performance tools, translate data into actionable insights, and ensure that reporting is accurate and timely in alignment with agency goals.

The role covers data quality across FIA programs such as TCA, SNAP, MA, and Workforce Development, collaborating with data analysts and program leadership to track outcomes and strengthen accountability.