Data Analytics Lead - Residential Loan Servicing

ADP, Inc.; Oklahoma City (OK); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical coverage

FSA (Flexible Spending Accounts)

Disability insurance

Life Insurance

401(k) retirement plan

Paid time off

Growth opportunities

Job summary

ISN Corp. is seeking an experienced Data Analytics Lead to support a federal agency’s Residential Loan Servicing Program. The role oversees data collection, validation, and the transformation of data into actionable insights to drive performance and strategic decisions.

The Lead will develop dashboards, models, and reports to monitor portfolio performance, forecast outcomes, and guide operational improvements across teams and stakeholders.

Qualifications

• 5+ years of experience in data analytics, BI, or related field.
• Experience developing analytical models, dashboards, reporting tools, and performance metrics.
• Strong understanding of analytical methodologies.
• Experience working with large and complex datasets.
• Strong critical-thinking and problem-solving skills.
• Attention to detail and ability to manage multiple priorities.

Responsibilities

• Lead data analytics and BI activities for residential loan servicing operations.
• Collect, validate, organize, and analyze large datasets.
• Develop dashboards, reports, and analytical tools to monitor program performance.
• Identify trends, anomalies, risks, and opportunities through quantitative analysis.
• Develop analytical frameworks and methodologies to support decision-making.
• Perform data quality assurance and address data integrity issues.
• Translate findings into clear recommendations for leadership.
• Support forecasting, performance measurement, and strategic planning.
• Collaborate with cross-functional teams to gather requirements.
• Present findings to technical and non-technical audiences.

Skills

Data analytics

Business intelligence

Dashboards

Analytical models

Large datasets

Critical thinking

Job description

ISN Corp. is seeking an experienced Data Analytics Lead to support a federal agency’s Residential Loan Servicing Program. The role oversees data collection, validation, and the transformation of data into actionable insights to drive performance and strategic decisions.

The Lead will develop dashboards, models, and reports to monitor portfolio performance, forecast outcomes, and guide operational improvements across teams and stakeholders.