Data Analytics Lead — Attribution & Customer Journey

Motorola Solutions; Illinois; On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions seeks a data- driven Analyst Manager to lead performance tracking across digital lifecycle touchpoints and 1:1 Customer Success efforts. You will measure how emails, in-app triggers, and CSM interventions drive time-to-value, retention, and revenue, partnering with Campaign Strategy and Product Insights.

You’ll translate data into actionable insights, build scalable dashboards, and guide teams with data storytelling. A strong ops background and US work eligibility are required.

Qualifications

• 5+ years in data analytics, marketing analytics, or CS operations.
• Hands-on attribution modeling and lifecycle analytics in SaaS.
• Strong SQL, Python or R for data manipulation and modeling.
• Experience with Snowflake, BigQuery or Redshift and dashboards.

Responsibilities

• Attribution modeling & impact tracing to quantify adoption and retention.
• Hybrid touchpoint tracking linking engagement with outcomes.
• ROI, revenue impact analysis from early adoption to long-term metrics.
• Data operations, hygiene, and identity resolution across systems.
• Build dashboards (Tableau/Looker/Power BI) for stakeholders.
• AI-assisted scripting and data prep to speed analysis.

Skills

Data analytics

Attribution modeling

SQL

Python

R

Snowflake

BigQuery

Tableau

Looker

Power BI

Gainsight

Salesforce

HubSpot

Data hygiene

Tools

Gainsight

Salesforce

HubSpot

Snowflake

BigQuery

Redshift

Tableau

Looker

Power BI

Job description

Motorola Solutions seeks a data- driven Analyst Manager to lead performance tracking across digital lifecycle touchpoints and 1:1 Customer Success efforts. You will measure how emails, in-app triggers, and CSM interventions drive time-to-value, retention, and revenue, partnering with Campaign Strategy and Product Insights.

You’ll translate data into actionable insights, build scalable dashboards, and guide teams with data storytelling. A strong ops background and US work eligibility are required.