Data Analyst: Returns & ReCommerce Insights

Amazon; Bellevue (WA); On-site; USD 80,000 - 97,000; Full time

Job summary

Amazon.com Services LLC in Bellevue, WA is seeking a Data Analyst to model complex problems, discover insights, and identify opportunities using business intelligence, data mining and visualization techniques. You will collaborate with internal stakeholders and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high standards.

The candidate should communicate insights to non-technical audiences.

Qualifications

• 2+ years of program or project management experience.
• 3+ years of Computerized Maintenance Management System program experience.
• 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience.
• 3+ years of advanced Microsoft Word and Excel experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Knowledge of Lean principles and DMAIC methodology (preferred).
• Experience in MS Access and SQL (preferred).
• Experience in requirement gathering and ability to write clear and detailed requirement document (preferred).
• Experience using Microsoft Projects software (preferred).
• Experience with material handling systems (MHS) installation, operation and maintenance (preferred).
• Experience working in an analytical environment with cross-functional teams (preferred).

Responsibilities

• Use analytics and data mining techniques to solve complex problems and drive business decisions.
• Employ the appropriate tools and methodologies to discover patterns of risks, abuse and help reduce bad debt.
• Dive into customer behavioral patterns and recommend policy change hypotheses.
• Solve analytical problems and effectively communicate methodologies and results.
• Build analyses for product launches and provide launch recommendations.
• Draw inferences and conclusions, and create dashboards and visualizations of processed data.
• Work closely with internal stakeholders such as business teams, engineering teams, and partner teams.

Education

Bachelor's degree in relevant field

Tools

SQL

MS Access

Job description

Amazon.com Services LLC in Bellevue, WA is seeking a Data Analyst to model complex problems, discover insights, and identify opportunities using business intelligence, data mining and visualization techniques. You will collaborate with internal stakeholders and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high standards.

The candidate should communicate insights to non-technical audiences.