Data Analyst, Office of Student Life

Indiana University; Bloomington (IN); On-site; USD 54,000 - 66,000; Full time

Job summary

The Student Life Data Analyst at Indiana University Bloomington will transform raw data into actionable insights to improve student services and university operations. You will collaborate with the Director of Assessment and campus partners to build dashboards, reports, and KPIs that highlight trends and support strategic decisions for Student Life.

Responsibilities include validating data quality, documenting processes, and delivering clear analyses to diverse audiences.

Qualifications

• Bachelor's degree (preferably in analytic or computer science related field).
• Experience with data analysis and reporting for business decisions.
• Experience with data visualization and KPI development.

Responsibilities

• Understand data needs and interpret data to support data-informed decisions across Student Life.
• Create visual data representations using charts, graphs, and dashboards for departments and leadership.
• Ensure data projects answer the organization's questions and provide actionable insights.
• Document data retrieval, cleaning, analytical, and reporting processes.
• Develop KPIs and participate in annual action items aligned with strategic plans.

Skills

Proficient written and verbal communic

Maintains a high degree of profession

Time management and priority setting

High commitment to quality

Flexibility to work in a fast paced

Seeks to acquire knowledge in area of

Highly thorough and dependable

High level of accuracy under pressure

Analytical skills

Customer service oriented

Education

Bachelor's degree (analytic or CS related)

Master's degree or Ph.D. in Assessment or Higher Education research

Tools

Tableau

Power BI

SPSS

R

STATA

Prism

SQL

Oracle

MS-SQL

Job description

Department

OFFICE OF STUDENT LIFE ADMIN (BL-DSAA-IUBLA)

Department Information

The Office of Student Life is comprised of 36 departments that workin partnership with students, faculty, staff,and community membersto create a premier and thriving student experience for ourHoosiers. We champion student success by creating and supportingtransformative experiences through amplifying care, belonging,andwell-being. Our office supports all students at Indiana University(IU) Bloomington undergraduate and graduate, first-years andtransfers, and domestic and international. Students are truly atthe center of everything we do.

Job Summary

The Student Life Data Analyst will report to the Director ofAssessment. In collaboration with the Director of Assessment, thedata analyst will turn raw information into actionable knowledgethat can be used to improve business processes and make strategicdecisions at all levels of Student Life.

Department-Specific Responsibilities

• Works with all units of Student Life to understand their dataneeds and to interpret their data to allow the units to makedata-informed decisions that improve the program and services forIU students.
• Supports data organization and retrieval, create visualrepresentations of data using charts, graphs, and dashboards tomake complex information easier to understand and readily availableto departments and leadership inside and outside of StudentLife.
• Ensures that data projects answer the questions that theorganization needs answered.
• Provides digestible, meaningful analysis that aids in decisionsupport.
• Validates the accuracy of data before dissemination, includingto other members of team.
• Collaborates on processes for accurately and securelycollecting, storing, and disseminating data toappropriatestakeholders.
• Consistently documents data retrieval, cleaning, analytical,and reporting processes.
• Contributes to the development of annual action items for dataand assessment that align with theStudent Life and universitystrategic plans.
• Assesses projects and initiatives to prioritize work based oncompeting needs and communicatetimelines.
• Provides appropriate training, role expectations, andfeedback.
• Connects with supervisor on a consistent basis.
• Assists units within Student Life in developing quantitativeKey Performance Indicators (KPIs).
• Performs complex migration and conversion of data in support ofanalysis efforts.
• Provides advanced analysis of existing data and data structuresto interpret and determine validity andquality of data.
• Ensures that all processes and analysis approaches are up todate and as efficient as possible.
• Properly documents all data analysis efforts (data sources,reporting specifications, tools, issue/problemresolutions).
• Creates reporting specifications for complexreports/dashboards/analytical tools andleadstesting/validation.
• Ensures integrity, accessibility, and accuracy ofreports/dashboards and data structures.
• Provides advanced consultation and guidance to Student Lifestaff and leadership to identify businessreporting needs andopportunities for analysis to support business decisions.
• Satisfies ad hoc data requests while balancing larger scaledata priorities.
• Effectively deliver presentations and report summaries tovaried audiences in terms of statisticalknowledge andbackground.
• May serve as project leader and participate in committees andcommunities of practice to share andimprove data analysispractices.
• Stays up-to-date on emerging technologies and tools and makesrecommendations for implementation to improve data analysisservices and approaches with Student Life.

General Responsibilities

• Conducts experienced assessments to understand client businessneeds and strategic direction and identifies technology solutionsto achieve goals; consults with IT staff and business users toidentify, analyze, refine and document business requirements andprocesses and develop associated solutions.
• Facilitates and leads interviews, focus groups, and workshopsto establish current and future business requirements; coordinatesthe communication between stakeholders and service owners in orderto effectively implement solutions.
• Performs experienced business analyses, including constructionof data models, business use cases, process flows and technicalspecifications for transition to IT solutions; establishes systemrequirements through functional and technical assessments ofexisting software.
• Provides stakeholders with necessary analysis documentation forbuy-in, leadership decision, and implementation; conductswalk-throughs of recommended system functionality and prototypeswith business users in small group or large group settings.
• Ensures uniform documentation presentation and contentstructure including, but not limited to, online documentation.
• Develops test plans and conducts system/integration testing;can test changes, enhancements, and new programs or functions toensure they meet business needs.

Qualifications

Combinations of related education and experience may beconsidered. Education beyond the minimum required may besubstituted for work experience. Work experience beyond the minimumrequired may be substituted for education.

Education

Required

• Bachelor's degree (preferably in analytic or computer sciencerelated field)

Preferred

• Master's degree or Ph.D. in Assessment or Higher Educationresearch

Work Experience

Required

• 2 years of business analysis experience working on complexproblems and producing concrete, actionable solutions

Preferred

• Experience using an advanced statistical analysis software package(SPSS, R, STATA, Prism, etc.)
• Experience writing statistical code to process, clean, and analyzedata, and generate custom reports
• Experience using statistical techniques to demonstrate significantstatistical relationships between demographic factors, programvariables, and other relevant student success indicators
• Experience building a complex data infrastructure with multipledata sources
• Experience with data visualization tools (e.g., Tableau, Power BI)to create interactive dashboards and reports
• Experience resolving highly complex integration issues involvingmultiple technologies and stakeholders
• Experience with business intelligence (BI) development techniquesand processes
• Experience with getting data from multiple sources, creating dataflow processes, translating data and delivering data to endusers
• Experience with Quality Assurance and test-driven development

Skills

Required

• Proficient written and verbal communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamicenvironment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure
• Demonstrated analytical skills
• Service-oriented and skilled in providing positive, friendlycustomer service

Preferred

• Working knowledge of programming languages: SQL, R orPython
• Proficiency in SQL and data querying languages, preferably withOracle and MS-SQL databases
• Knowledge of data extraction and manipulation techniques viaRESTFUL API interactions leveraging data formats such as JSON andGraphQL
• Ability to translate complex data into actionable insights
• Excellent presentation skills to effectively convey findings toboth technical and non-technical stakeholders
• Familiarity with Indiana University systems or working withdata in a Higher Education environment

Working Conditions / Demands

This role requires the ability to effectively communicate and tooperate a computer and other standard office productivityequipment. The position involves sedentary work as well as periodsof time moving around an office environment and the campus. Theperson in this role must be able to perform the essential functionswith or without an accommodation.

Additional Information

This position is not eligible for sponsorship.

Work Location

Indiana University Bloomington

This is an in-person position.

Advertised Salary

$60,000 annually

Work Hours

Monday through Friday, 8:00am - 5:00pm

Benefits Overview

For full-time staff employees, Indiana University offers a widearray of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, criticalillness, and supplemental accidental death & dismembermentinsurance
• Base retirement plan with generous IU contributions, subject tovesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IUcourses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteerevents
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Career

FLSA: Exempt

Job Function: General Administration

Job Family: Business Analysis

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on theadvertised Close Date. This posting may be closed at any time atthe discretion of the University, but will remain open for aminimum of 5 business days. To guarantee full consideration, pleasesubmit your application within 5 business days of the PostedDate.

If you wish to include a cover letter, you may include it with yourresume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider ofADA services and prohibits discrimination in hiring. See Indiana University Notice ofNon-Discrimination here which includes contact information

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The Annual Security and Fire Safety Report, containing policystatements, crime and fire statistics for all Indiana Universitycampuses, is available online. You may also request aphysical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.

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