Data Analyst & IT Support Specialist

Industrial-and-Commerce-Bank-of-China-USA-Na; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Industrial-and-Commerce-Bank-of-China-USA-Na in New York seeks a Data Analyst and IT Support Specialist to assist the Head of IT and support business users across departments. You will gather requirements, define functionalities, design and develop web and Windows applications, and maintain databases while preparing end-user instructions.

Strong SQL and banking-system familiarity are valued. Master's degree preferred; 2–3 years banking IT experience is a plus; regular full-time role with a

Qualifications

• Bachelor degree in Computer Science or related to software development.
• Master degree preferred.
• 2–3 years working experience in Bank or Banking systems is a plus.
• Mobile App Development experience is a plus.
• SQL knowledge required for database and report development.

Responsibilities

• Assist Head of IT to collect information of business department’s requirements and discuss details with colleagues.
• Define functionalities to be implemented and discuss project plan and timeline with IT team.
• Design and develop software/web and Windows applications.
• Prepare instruction materials and documents for end-users.
• Test and maintain the functions of web applications; ensure they work as expected.
• Assist in maintenance and recovery of database and data reports.
• Communicate with head office in China to implement the system.
• Troubleshoot software/applications as needed.

Skills

SQL

Software development

Mobile app development

Banking experience

Education

Bachelor's degree in Computer Science

Master's degree preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Data Analyst & IT Support Specialist

Regular Full-Time New York, NY, US

Salary Range: $50,000.00 To $70,000.00 Annually

Job Title: Data Analyst and IT Support Specialist

Department: IT

Classification: Non-Exempt

Summary/Objective:Responsible for assisting Head of IT in various duties as required.

Essential Functions:

• 1. Assist Head of IT to collect information of business department’s requirements and discuss the details of requirements with the colleagues from the business department to decide what result can be generated by IT department.


• 2. Assist the Head of IT precisely to define what functionalities need to be implemented in the project, and discuss the project plan and the timeline with the IT team.


• 3. Design and develop software/applications of web and windows applications.


• 4. Prepare instruction materials and documents for end-users.


• 6. Test and maintain the functions of web applications to ensure they work as expected.


• 7. Assist in maintenance and recovery of database


• 8. Communicate with head office in China to implement the system


• 9. Troubleshooting of Software/Applications.


• 1. Knowledge of Database and report development: SQL Knowledge


• 3. Ability to be flexible and work within tight deadlines.


• 4. Ability to perform services in person from a Bank office or branch to, among other things, access the Bank’s computer systems and engage in an interactive environment with co-workers.

Physical Demands:

This is primarily a sedentary role, requiring use of standard office equipment such as a computer. Work takes place in person in an office environment. The work also involves walking around the office and talking to employees and supervisors.

Appropriate reasonable accommodations that do not cause an undue hardship will be made to enable qualifying individuals with disabilities to perform the essential functions of the job.

Required Education and Experience:

• 1. Bachelor degree in Computer Science or related to software development. Master degree preferred.


• 2. Prior working experience in Mobile App Development is a plus


• 3. Prior 2-3 years working experience in Bank or in Banking system is a plus

Other Duties:

Please note this job description does not necessarily cover all of the activities, duties or responsibilities that may be required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The employee understands and agrees that the employee may be required to perform additional duties as assigned by the employee’s supervisor or manager.