Data Analyst, Institutional Analytics

Indiana University; Bloomington (IN); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical and dental insurance

Tuition subsidy

Generous paid time off

Paid holidays

Job summary

Indiana University’s Institutional Analytics team seeks a qualified analyst to design and administer confidential surveys using Qualtrics, facilitate focus groups with diverse stakeholders, and synthesize findings into clear reports for university leadership.

The role emphasizes rigorous data analysis, reporting, and data visualization while maintaining FERPA compliance.

Qualifications

• Bachelor's degree in computer science, information science, or a related field.
• 2 years of data analysis, reporting, or related experience.
• Master's degree in statistics, social science, survey methodology, or related field is preferred.

Responsibilities

• Design, program, test, and administer confidential surveys using the Qualtrics survey platform.
• Develop and maintain standardized survey instruments and customize surveys for individual reviews.
• Develop focus group protocols and facilitate discussions with faculty, staff, students, peers, and stakeholders.
• Coordinate all phases of survey administration, including participant communications, response tracking, and quality assurance.
• Conduct quantitative and qualitative analyses of survey and focus group data to identify themes and actionable insights.
• Synthesize findings into comprehensive written reports for review committees and leadership.
• Create presentations and data visualizations to communicate key findings to stakeholders.
• Ensure confidentiality and compliance with FERPA and data privacy standards.

Skills

Communication

Professionalism

Time management

Attention to detail

Confidentiality

Data analysis

Report writing

Education

Bachelor's degree in CS/IS or related field

Master's degree in statistics or related field (preferred)

Tools

Tableau

Excel

Power BI

Job description

Department

INSTITUTIONAL ANALYTICS (UA-IANY-IUBLA)

Department Information

InstitutionalAnalytics (IA) is the trusted source for institutional data andanalyses that empowers organizational success and informsdecisions. The Institutional Analytics division in the Office ofthe Vice President for Student Success, Enrollment, andInstitutional Effectiveness is a comprehensive unit that servicesall 7 campuses and 2 academic centers in the areas of institutionalresearch, assessment, decision support, and data analytics. Ourmission is to serve Indiana University (IU), its campuses, and itsconstituents by providing leadership for the development, use, andmanagement of institutional data resources.

TheVice President for Student Success, Enrollment, and InstitutionalEffectiveness (VPSSEIE) oversees Indiana University'scommitment to fostering the educational, personal, and professionalsuccess of its students both during their time at IU andbeyond.

By providing comprehensive oversight of IU's student successstrategy, enrollment services, strategic initiatives, accreditationpolicies, and institutional analytics, the office plays a pivotalrole in advancing the university's core missions of teaching,research, and service, while continuously enhancing the studentexperience.

Job Summary

Under the general direction of the Manager for Institutional SurveySupport, this position partners with university administrators,review committees, and institutional stakeholders to supportcomprehensive administrative reviews. The position designs andadministers confidential surveys using Qualtrics, develops andfacilitates focus groups, conducts quantitative and qualitativeanalyses, and synthesizes findings into clear, actionable reportsthat support the evaluation of university administrators, deans,and other senior leaders.

Department-Specific Responsibilities

• Designs, programs, tests, and administers confidentialadministrative review surveys using the Qualtrics surveyplatform.
• Develops and maintains standardized survey instruments whilecollaborating with review committees to customize surveys forindividual administrative reviews.
• Develops focus group protocols and facilitates focus groupswith faculty, staff, students, peers, and other stakeholders.
• Coordinates all phases of survey administration, includingparticipant communications, survey monitoring, response tracking,and quality assurance.
• Conducts quantitative and qualitative analyses of survey andfocus group data to identify themes, trends, and actionableinsights.
• Synthesizes quantitative and qualitative findings intocomprehensive written reports for review committees and universityleadership.
• Develops presentations and data visualizations to clearlycommunicate key findings to review committees and otherstakeholders.
• Ensures confidentiality of sensitive information and compliancewith university policies, including Family Educational Rights andPrivacy Act (FERPA) and applicable data privacy standards.
• Identifies and recommends improvements to survey design,reporting processes, and administrative review methodologies toenhance data quality, efficiency, and stakeholder experience.

General Responsibilities

• Provides experienced analysis of existing data and datastructures and satisfies ad-hoc reporting/analysis requests.
• Creates reporting specifications for newreports/dashboards/analytical tools and performstesting/validation; ensures integrity, accessibility, and accuracyof reports/dashboards and data structures; reviews and approvesuser requests for access to reporting data and tools.
• Consults with faculty and/or staff to identify new businessreporting needs and provides guidance and interpretation of complexenvironments and data.
• Documents data analysis efforts (data sources, reportingspecifications, tools, issue/problem resolutions).
• Performs experienced analysis to interpret and determinevalidity and quality of data.
• Performs migration and conversion of data as needed in supportof analysis efforts.
• Researches and stays up-to-date on emerging technologies andtools and makes recommendations for implementation to improve dataanalysis services and approaches.

Qualifications

Combinations of related education and experience may beconsidered. Education beyond the minimum required may besubstituted for work experience. Work experience beyond the minimumrequired may be substituted for education.

EDUCATION

Required

• Bachelor's degree (preferably in computer science, informationscience, or a related field).

Preferred

• Master's degree in statistics, social science, surveymethodology, public administration, higher education, informationscience, data analytics, business, or a related field.

WORK EXPERIENCE

Required

• 2 years of data analysis, reporting, or relatedexperience.

Preferred

• Experience working in higher education or another complex,multi-stakeholder organization.

SKILLS

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamicenvironment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even underpressure.

Preferred

• Experience designing, programming, testing, and administeringsurveys using Qualtrics.
• Experience conducting quantitative and qualitative dataanalysis and synthesizing findings from multiple sources.
• Experience preparing executive summaries, reports,presentations, and data visualizations for leadershipaudiences.
• Experience facilitating focus groups or structured interviewsand analyzing qualitative feedback.
• Experience supporting administrative reviews, 360-degreefeedback processes, institutional assessment, or similar evaluationactivities.
• Experience using reporting and data visualization tools such asTableau, Excel, Power BI, or similar tools.
• Excellent written and verbal communication skills, includingthe ability to translate complex findings into clear, conciseinformation for varied audiences.
• Excellent attention to detail and demonstrated ability toproduce accurate, high-quality work.
• Demonstrated ability to exercise discretion and maintainconfidentiality when working with sensitive information.
• Strong analytical, organizational, and project managementskills while maintaining the highest standards of confidentialityand data integrity.

Working Conditions / Demands

This role requires the ability to effectively communicate and tooperate a computer and other standard office productivityequipment. The position involves sedentary work as well as periodsof time moving around an office environment and the campus. Theperson in this role must be able to perform the essential functionswith or without an accommodation.

Work Location

Bloomington, Indiana or Indianapolis, Indiana

This position is eligible for a hybrid schedule (mix between remoteand in-person work), subject to change in the future based upon university policy and business needs.

Benefits Overview

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, criticalillness, and supplemental accidental death & dismembermentinsurance
• Base retirement plan with generous IU contributions, subject tovesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IUcourses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteerevents
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .

Job Classification

Career Level: Career

FLSA: Exempt

Job Function: Information Technology

Job Family: Data Analysis & Engineering

Click here to learn more about Indiana University's Job Framework.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

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The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.

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