Data Analyst

Apex Systems; Florida; On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

401K with company match

ESPP

HSA

Training and certifications

Career coaching

Job summary

Everforth Apex Systems seeks a Data Analyst for a 12‑month onsite contract in Palm Beach Gardens, FL. The role focuses on operational and financial analyses, reports, and data storytelling rather than engineering or dashboards.

The ideal candidate has 6–10 years in business analysis and strong ServiceNow analytics, Power BI, and IT operations knowledge for executive‑level insights.

Qualifications

• Bachelor's degree in Business, Economics, Information Systems, or related field.
• 6–10 years of experience in business analysis, market intelligence, and process improvement.
• Strong PowerPoint and executive presentation skills.

Responsibilities

• Conduct moderate to complex operational analyses with cross‑functional teams.
• Apply data visualization using Power BI, SQL, Python, and Excel to generate insights.
• Lead process mapping ensuring regulatory compliance.
• Develop cost models and identify opportunities for process improvements.
• Synthesize data into executive‑ready deliverables for Directors/VPs.
• Gather information across IT operations to build a cohesive performance view.
• Shape leadership narratives and key takeaways.
• Manage assignments from analysis to delivery.

Skills

Strong analytical skills

ServiceNow Performance Analytics

Platform Analytics

IT operational KPIs

PowerPoint

Written and verbal communication

IT Operations understanding

Education

Bachelor's degree in Business, Economics, Information Systems, or related field

Job description

Data Analyst

Job#: 3055008

Job Description

Data Analyst

Location

Palm Beach Gardens, FL (Onsite)

Duration

12-Month Contract (potential to extend)

Top Must Have

• ServiceNow performance analytics
• AI usage experience

Role Overview

This role focuses on conducting operational and financial analyses to support informed decision-making. The position involves working on special projects, performing research, and developing reports. The focus is on business analytics, operational insights, executive reporting, and data storytelling, rather than data engineering or dashboard development.

Key Responsibilities

• Conduct moderate to complex operational analyses, working with cross-functional teams to optimize business performance.
• Apply data visualization techniques using Power BI, SQL, Python, and Excel to generate insights from business data.
• Lead process mapping initiatives, ensuring workflows align with business objectives and regulatory compliance.
• Develop cost models and identify opportunities for process improvements.
• Synthesize complex operational data, metrics, and trends into concise, executive-ready deliverables for Director and VP-level audiences.
• Gather and connect information across multiple IT operational towers to develop a cohesive view of performance and dependencies.
• Shape the overall leadership narrative by structuring key messages and articulating key takeaways.
• Independently manage assignments from initial information gathering and analysis through to the delivery of a polished, executive-ready product.

Required Qualifications

Education: A Bachelor's degree in Business, Economics, Information Systems, or a related field is required.

Experience: 6-10 years of experience in business analysis, market intelligence, and business process improvement.

Technical Skills

• Strong analytical skills with the ability to identify trends, anomalies, and actionable insights within complex datasets.
• Hands-on experience with ServiceNow Performance Analytics, Platform Analytics, reporting, and dashboards, including IT operational KPIs.
• Experience tracking, validating, and interpreting IT performance metrics.
• Strong PowerPoint skills for creating and managing executive-level presentations.
• Excellent written and verbal communication skills.
• Strong understanding of IT Operations or technology environments.

Preferred Qualifications

• Ability to turn complex data into clear, concise, leadership-ready insights and presentations.
• A proactive and self-sufficient individual able to drive assignments forward with minimal supervision.
• An investigative mindset with the ability to connect disparate information and surface risks or opportunities.
• Experience working closely with leadership to understand objectives and translate needs into analytical deliverables.
• Ability to distinguish between supporting detail and the information most relevant to senior leadership.

Benefits Overview

• Medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• On-demand training program, access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Dedicated customer service team for our Consultants that can address questions around benefits and other resources, and a certified Career Coach.
• Access to full list of benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Equal Opportunity Employer

Everforth Apex Systems is an equal opportunity employer.

We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

ADA Accommodation Contact

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

Transparency in Coverage

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.