Danish-Speaking Fashion Support Agent | Style & Service

Employers from Greece; United States; Remote; USD 36,000 - 49,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus

Relocation package

Health insurance

Private health insurance

Two extra salaries per year

Training paid

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Danish-speaking Fashion Customer Support Agent to join a vibrant and stylish team. You will assist customers in Danish and English, handling inquiries about products, orders, and returns with expert guidance.

In this role you will provide personalized styling advice, resolve issues promptly, document interactions, and stay updated on the latest fashion trends to enhance the customer experience.

Qualifications

• Fluency in Danish and English required.
• Experience in customer service in fashion retail preferred.
• Good communication and problem-solving skills.

Responsibilities

• Assist Danish-speaking customers with inquiries about fashion products, orders, and returns.
• Provide personalized styling advice and product recommendations.
• Efficiently resolve customer issues and complaints, ensuring satisfaction.
• Document customer interactions accurately for follow-up.
• Collaborate with teams on product launches, trends, and promotions.
• Gather and analyze customer feedback to improve service.
• Stay up-to-date with fashion trends to assist customers effectively.

Skills

Danish language

English language

Customer service

Fashion retail

Tools

CRM systems

Office tools

Job description

Patrique Mercier Recruitment By Nellie is seeking a Danish-speaking Fashion Customer Support Agent to join a vibrant and stylish team. You will assist customers in Danish and English, handling inquiries about products, orders, and returns with expert guidance.

In this role you will provide personalized styling advice, resolve issues promptly, document interactions, and stay updated on the latest fashion trends to enhance the customer experience.