Danish-Speaking Airline Customer Care Agent — Relocation Covered

Employers from Greece; United States; À distance; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Competitive monthly salary

Monthly performance bonus

Fully paid training

Fully paid relocation package

Health insurance

Private health insurance

2 extra salaries per year

Résumé du poste

Patrique Mercier Recruitment By Nellie in the United States is excited to present a Danish Speaking Airline Customer Service Agent role. You will support Danish-speaking passengers across channels and help with bookings and inquiries.

The ideal candidate is fluent in Danish and English with customer service experience, strong communication, and the ability to multitask in a fast-paced airline environment. Company offers relocation, training, and comprehensive benefits.

Qualifications

• Fluent in Danish and English, with strong written and verbal communication.
• Experience in customer service, preferably in airline or tourism.
• Strong interpersonal skills and problem-solving.
• Ability to thrive in a fast-paced, multi-priority environment.
• Familiarity with customer service software and MS Office.
• Detail-oriented with excellent organizational abilities.
• Genuine enthusiasm for travel and helping customers enjoy their experience.

Responsabilités

• Provide outstanding support to Danish-speaking clients via phone, email, and chat.
• Assist passengers with flights, bookings, cancellations, and modifications.
• Resolve customer issues with a focus on satisfaction.
• Maintain up-to-date knowledge of airline services and policies.
• Document customer interactions clearly in the CRM system.
• Collaborate with other teams to improve the customer experience.
• Participate in ongoing training to grow product knowledge.

Connaissances

Danish language

English language

Customer service experience

Communication skills

Multitasking

CRM software

MS Office

Detail-oriented

Travel enthusiasm

Outils

CRM software

Microsoft Office

Description du poste

Patrique Mercier Recruitment By Nellie in the United States is excited to present a Danish Speaking Airline Customer Service Agent role. You will support Danish-speaking passengers across channels and help with bookings and inquiries.

The ideal candidate is fluent in Danish and English with customer service experience, strong communication, and the ability to multitask in a fast-paced airline environment. Company offers relocation, training, and comprehensive benefits.