Damage Restoration & Mitigation Technician

Watterson; Austin, Northern (TX, KY); Hybrid; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

EAP

STD/LTD

Basic Life and AD&D

Voluntary Life

Cell Phone Stipend

401(k)

Paid Time Off

Paid Holidays

Job summary

Watterson in Austin, TX is seeking a Mitigation Technician to assess damaged properties, perform water and fire/smoke cleanup, and restore sites safely. You will operate drying equipment, document progress, and coordinate with the Mitigation Manager to meet quality standards.

The role requires physical stamina, adherence to PPE, and strong customer service to support clients through restoration projects. Benefits include medical, dental, vision, 401(k), PTO, and paid holidays.

Qualifications

• 1+ IICRC Restoration Certification preferred (WRT/ASD/FSRT).
• Minimum 2 years as a Restoration Technician.
• Ability to lift up to 75 pounds and perform physical work.
• Valid driver’s license in good standing.

Responsibilities

• Perform water mitigation, fire/smoke cleanup, mold remediation, and demolition per procedures and IICRC standards.
• Assess damaged areas and help define the scope of work and salvage needs.
• Set up, monitor, and remove drying equipment and moisture monitors.
• Document progress with photos, readings, and daily notes.
• Communicate with customers professionally about status and expectations.
• Follow safety procedures and use PPE correctly.
• Drive company vehicles and maintain equipment in good condition.
• Assist with containment, negative air systems, and site protection.

Skills

Commitment to Excellence

Attention to Detail

Initiative

Effective Communicator

Collaboration/Relationship Building

Adaptability

Technical Proficiency

Education

IICRC Restoration Certifications (WRT/ASD/FSRT)

2+ years as Restoration Technician

1-2 years general work experience

Valid Driver’s license

Job description

Watterson in Austin, TX is seeking a Mitigation Technician to assess damaged properties, perform water and fire/smoke cleanup, and restore sites safely. You will operate drying equipment, document progress, and coordinate with the Mitigation Manager to meet quality standards.

The role requires physical stamina, adherence to PPE, and strong customer service to support clients through restoration projects. Benefits include medical, dental, vision, 401(k), PTO, and paid holidays.