Damage Claims Specialist | In-House Liaison

Capstone Logistics, LLC; Peachtree Corners (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Capstone Logistics, LLC is seeking a Claims Coordinator to oversee processing and handling of various damage claims. This role serves as the primary contact for in-house damage claims.

You will review incident reports, coordinate with site managers, and secure supporting documents. The position requires communicating with sites, vendors, partners, and carriers to resolve questions and route paperwork accordingly.

Qualifications

• Professional written and oral communication skills.
• Ability to interact with all levels of associates, partners, and carriers.

Responsibilities

• Review incident reports to determine responsibility for damages in coordination with Site Managers and Directors.
• Communicate with sites to secure relevant supporting and evidentiary documents.
• Coordinate with 3rd party vendors on repair quotes and timelines.
• Provide support to field, partners, and carriers to resolve questions promptly.
• Route paperwork to accounts payable and investigate rental claims for damages.
• Track and analyze claims cost by partner group and by claim type.
• Identify trends, issues or risks and escalate appropriately.
• Input data for Safety KPI's.

Skills

Communication skills

Job description

Capstone Logistics, LLC is seeking a Claims Coordinator to oversee processing and handling of various damage claims. This role serves as the primary contact for in-house damage claims.

You will review incident reports, coordinate with site managers, and secure supporting documents. The position requires communicating with sites, vendors, partners, and carriers to resolve questions and route paperwork accordingly.