Damage Claims Specialist

HTSS, Inc.; Allentown (Lehigh County); On-site; USD 55,000 - 75,000; Full time

Job summary

HTSS, Inc. is seeking a Damage Claims Specialist to manage and process customer property damage claims related to utility service operations. You will oversee the entire claims lifecycle, ensuring accurate processing and adherence to state regulations and the company tariff.

The role requires a minimum of three years of claims handling experience, strong communication skills, and proficiency with Word and Excel. This is a full-time, temporary position lasting at least six months.

Qualifications

• Bachelor’s degree preferred; relevant experience may be considered in lieu of degree.
• Minimum of three years experience in claims handling.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Word and Excel.
• Ability to work independently with high attention to detail.

Responsibilities

• Manage and process customer property damage claims related to utility service operations.
• Ensure accurate and timely claims processing in compliance with state regulations and tariffs.
• Oversee the entire claims process from submission to final resolution.
• Maintain documentation and tracking reports for each claim.
• Address customer inquiries and provide clear, professional responses.

Skills

Claims handling

Communication skills

Problem solving

Attention to detail

Independent work

Education

Bachelor’s Degree (preferred)

High School Diploma or equivalent (required)

Tools

Microsoft Word

Microsoft Excel

Job description

Are you an insurance professional with experience in claims handling? Do you have a strong understanding of state regulations and a proven record of providing excellent customer service? If so, we want you on our team! We are seeking a Damage Claims Specialist to manage and process customer property damage claims related to utility service operations. This role is responsible for ensuring accurate and timely claims processing while maintaining compliance with state regulations and the Company’s tariff. From the initial claim submission to final resolution, you will oversee the entire claims process, ensuring proper documentation, maintaining tracking reports, and addressing customer inquiries.

Job Qualifications:

• Bachelor’s Degree (preferred)
• High School Diploma or equivalent (required)
• Minimum of three (3) years experience in claims handling
• Proficiency in Microsoft Office Suite, especially Word and Excel
• Strong verbal and written communication skills
• Excellent problem-solving and conflict-resolution abilities
• High attention to detail and ability to work independently

Pay: Based on experience

This is a full-time, temporary role expected to last at least 6 months.