Claims Coordinator

Capstone Logistics, LLC; Peachtree Corners (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Capstone Logistics, LLC is seeking a Claims Coordinator to oversee processing and handling of various damage claims. This role serves as the primary contact for in-house damage claims.

You will review incident reports, coordinate with site managers, and secure supporting documents. The position requires communicating with sites, vendors, partners, and carriers to resolve questions and route paperwork accordingly.

Qualifications

• Professional written and oral communication skills.
• Ability to interact with all levels of associates, partners, and carriers.

Responsibilities

• Review incident reports to determine responsibility for damages in coordination with Site Managers and Directors.
• Communicate with sites to secure relevant supporting and evidentiary documents.
• Coordinate with 3rd party vendors on repair quotes and timelines.
• Provide support to field, partners, and carriers to resolve questions promptly.
• Route paperwork to accounts payable and investigate rental claims for damages.
• Track and analyze claims cost by partner group and by claim type.
• Identify trends, issues or risks and escalate appropriately.
• Input data for Safety KPI's.

Skills

Communication skills

Job description

Compensation

Competitive

Job Description

Claims Coordinator

Claims coordinator to oversee activities that are related to processing and handling various types of damage claims. This position will be the primary contact for damage claims that will be handled in house.

Job duties:

• Review and investigate incident reports and determine responsibility for damages in coordination with Site Managers and Directors.
• Communicate with sites to secure all relevant supporting and evidentiary documents.
  
• Follow up with various 3rd party vendors if there are questions on a quote for a repair.
  
• Provide support to the field, partners, and carriers to promptly resolve questions.
  
• Secure approvals and route paperwork to accounts payable. Investigate rental claims for damages and determine if the renter or other associate is responsible:
• Evaluate police reports and witness statements.
  Communicate with managers and associates to gather details.Track and analyze claims cost by partner group and by claim type.
• Identify and communicate potential trends, issues or risks and escaltate appropriately.
• Tracking and Data input for Safety KPI's.

Types of Claims to be managed:

• Property damage claims
  
• Miscellaneous General Liability Claims

Qualifications:

• Professional written and oral communication skills.
  
• Ability to interact with all levels of associates, partners, and carriers.

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